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Customer reviews: Printful: Print on Demand

Develop by Shopify

Reviews (2,473)

Overall rating
4.8

What Merchants Think

Merchants overwhelmingly praise "Printful: Print on Demand" for its ease of use, seamless integration with platforms like Shopify, and overall quality of products and services. Retailers appreciate the app's design tools, fast order fulfillment, and supportive customer service, which contribute to a positive experience for store owners and their customers alike. However, occasional technical issues and pricing concerns are noted by some users.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • High-quality prints and products
  • Easy-to-use design tools and mockup generator
  • Responsive and helpful customer service
  • Fast order fulfillment and shipping
  • No minimum order requirement

Common Concerns

  • Higher pricing affecting profit margins
  • Technical issues with account access and product editing
  • Limited product variations and color options in some regions
  • Occasional quality control issues with print and product samples
  • Long response times from customer support for complex issues

Final Thoughts

"Printful: Print on Demand" is widely regarded as a top-notch platform for e-commerce businesses looking to expand their product offerings without holding inventory. Despite some concerns about pricing and technical issues, the app's integration capabilities, product quality, and customer support make it a highly recommended choice for both beginners and seasoned entrepreneurs.

My Store

May 17, 2025  on Shopify

It is a ''Reliable and Seamless Print-on-Demand Experience''. The designs are beautiful, pearly and unique. Using Printful has been a game-changer for my store. The platform is easy to integrate, the product quality is consistently excellent, and the fulfilment time is reasonable. I especially appreciate the wide variety of customizable products and how user-friendly the design tools did became. Customer support is responsive and helpful whenever I have questions. I also value the detailed mock-ups and product previews, they make my listings look polished and professional. I would definitely recommend Printful to other entrepreneurs looking for a trustworthy print-on-demand solution. It helped streamline my operations and allowed me to focus more on growing my brand.

Birch Boys, Inc.

Apr 24, 2025  on Shopify

Products are good quality and I like Printful much better than Printify. Support is responsive and usually helpful. Its easy to resolve issues within the order process due to good customer support. **HOWEVER**, if you are a legitimate business with a tax ID/resale license, there are a few additional, IMPERITIVE, steps that Printful does not prompt you to set up, or inform you about before you set up orders on your store. First being tax exemption, they will charge you additional sales tax (in addition to shopify charging the customer sales tax) unless you submit your resale cert and have it approved PRIOR to the order. Otherwise you will be charged sales tax twice or more without any notification that the shopify payment does not cover your cost. This is also not mentioned in the pricing section where you set your prices. Making it very easy to lose money with Printful unless you pore over every setting before implementing it. Second being shipping charges. The live rate for shipping is not charged unless you do BOTH of the following; have shopify PLUS, AND set shipping section to live rates in the printful backend. Again, there is no notification that the shopify shipping fee does not cover your shipping cost. This is also not mentioned in the pricing section where you set your prices. Making it very easy to lose money with Printful unless you pore over every setting before implementing it. Both of these things should be included in the onboarding process, and neither are. Due to these issues, we have overpayed for a staff order by quite a bit, and Printful was not interested in reimbursing us (even as a one-time courtesy) for this issue that resulted due to their poor onboarding process.

Moving without being noticed

Apr 21, 2025  on Shopify

great quality and service

AMOR MARIS

Apr 12, 2025  on Shopify

All in all, ok. Stitching is nice, DTG not the best. Not really much new things, could be more escpecially sustainable products. Support very good.

Look No Further

Apr 08, 2025  on Shopify

Your tutorial was easy to follow but out of date as some things are not found at all or under a different heading. For example, order processing is no longer under "checkout". But the video was good. Also I could not find "import synched products" at all under any heading. But there are ways around it and it still worked. https://youtu.be/ie1FezgFEI0

Celestara

Mar 27, 2025  on Shopify

LEOTARDI DESIGN STUDIO

Mar 26, 2025  on Shopify

Trouble setting up

Sandy Bergstrom Mesmer Designs

Mar 14, 2025  on Shopify

The turnaround for products is very fast, tho I wish the shipping was cheaper. And the website could be more intuitive. But the products I have gotten all always top rate and my customers love them.

Daisy Chain

Mar 04, 2025  on Shopify

Tatoni

Mar 02, 2025  on Shopify

Aplicação bem desenvolvida para o Shopify ,e de fácil manuseamento

WildSage Market

Mar 01, 2025  on Shopify

I would recommend Printful as a POD company as in my experience I've been happy with the quality of the products I'm familiar with. As far as the interface I think design attributes could use some additional features incorporated into it, especially given the flexibility of new AI tools. More options for mockups, would be great as well as the ability to upload my own avatars to use in mockups. That's about all I can think of at the moment, though I know there are more details if I thought about it.

Beyond Meta Collection

Feb 17, 2025  on Shopify

I would recommend it for quality products and relative ease of use

Chef Stuff

Feb 09, 2025  on Shopify

easy

Elevate Creations

Jan 23, 2025  on Shopify

I love this platform, but I do not appreciate how expensive the products are. In this economy people do not want to pay high ticket prices. Making it harder for business owners to make a profit by trying to keep the prices as low as possible. You guys should consider lowering the cost of your items and provide free shipping.

RAIL MONKEY

Jan 14, 2025  on Shopify

I would want more optimization for editing products on mobile. There is currently no way to edit already existing templates.

DA-Creations

Jan 06, 2025  on Shopify

The app is a good one bit confusing sometimes but gets the job done.

BoomStick Tactical Gear

Dec 13, 2024  on Shopify

The app works very well.

AProphet'sDaughter

Dec 04, 2024  on Shopify

I would recommend this app. It's been very convenient in terms of business and the products are good quality. They continue to grow their inventory which will in turn help us grow our business. It's also easy to use with Shopify.

TonyCaps

Nov 19, 2024  on Shopify

No es gratis

Messterpieces

Nov 13, 2024  on Shopify

The app is useful for order placement.

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