Terrible app, terrible customer service. A customer ordered a printful tshirt on my shopify store, and agreed to fulfill the transaction (via its electronic comms with shopify) but then today, I got a message the transaction had FAILED because they no longer carried that shirt type. I searched for a replacement (black, women's cut t-shirt) and they had NOTHING. I reached out to customer service for assistance and waited for HOURS mid-day for support to come on, and the bot finally re-messaged me when customer service hours were over. Like it was groundhog day. "How can I assist you today?" Also, it was almost impossible to find another tshiort printer who would print for the same price or lower. So thanks to these jerks, I'm in the hole for their stupid tshirt order. I switched to Apliiq. They're less expensive, and there's no way on the planet their customer service could be worse. AVOID PRINTFUL.

Soy propietaria de una pequeña tienda de ropa que utiliza Printful para la producción de mis diseños. Una de mis clientas recibió una sudadera con un error de impresión (el diseño apareció con un fondo blanco que no existía en el archivo original). Lo más sorprendente es que una semana antes otro cliente compró la misma prenda y llegó correctamente, por lo que el error fue claramente de producción. Printful no se hizo responsable, ni de la devolución, ni de los gastos de envío, ni de los 16 € de aranceles que mi clienta tuvo que pagar sin previo aviso, ya que en el momento de la compra no se informaba de que ese color de sudadera procedía de Estados Unidos. Como pequeño comercio, este tipo de errores me generan grandes perjuicios económicos y de imagen, y esperaba una respuesta más profesional por parte de Printful. Utilizo su servicio porque confío en su calidad, pero en este caso la gestión de la incidencia fue decepcionante y nada justa para un negocio pequeño.

annonce 90 jours d'essai gratuit et une fois installé cela passe à 14

Please stay clear of Printful. Their service is appalling. They stuffed up an order completely, yet failed to take responsbility leaving me with the complete bill. Seriously poor quality and poor service.

Sometimes it's so hard to navigate through this to get colors or variants like sides and to upload them to Shopify. It doesn't sync right. Why isn't there a option in edit to add colors,and quantities. Now, I'm having problems with adding variants; especially color.

Printful’s overreach on copyright enforcement is excessive and hostile to independent creators. Despite submitting 100% original artwork—no logos, no names, no direct copies—my designs were repeatedly rejected for merely being inspired by popular styles. Their system treats any resemblance, no matter how abstract or transformative, as infringement. There's no appeals process, no nuance, and zero support for fair use or artistic originality. If you’re a real artist, especially one with a unique style rooted in fan-inspired work, Printful is not your ally—it’s a roadblock. Use another platform that actually understands the difference between creativity and copying.

Products are good quality and I like Printful much better than Printify. Support is responsive and usually helpful. Its easy to resolve issues within the order process due to good customer support. **HOWEVER**, if you are a legitimatbusiness with a tax ID/resale license, there are a few additional, IMPERITIVE, steps that Printful does not prompt you to set up, or inform you about before you ... Mostrar más

Garbage, don't do the change I try to do ONLY when the garbage want to but not all the time! plain garbage! needs better developer to fix this thing I always have the same problem

No response from customer service on an embroidery issue for a week on a $540 order my client has already paid for. All case materials submitted according to instructions. Can't get a reply. "Norah C." "Jesse G." "Rita C." Unacceptable. This is exactly what you don't want to happen when dealing with a print on demand vedor like Printful or Printify. No help, no recourse, no customer service if you have a problem. -Joseph S.

This app is not as user friendly as other options available. It often crashes (error 500 Serverside Error). Trying to add inside neck labels is a ridiculously difficult task. You have to pay for the option so not really sure why it is that hard to utilise. The options in materials and branded products are handy but very very very expensive. Just use Vista Print. It is cheaper when using branded items (Addis, Under Armour). The options would be far more useful IF the Printful Shopify app worked correctly. Again, the errors are serverside, nothing to do with Shopify at all. My suggestion is to use Printify and try to find Canadian providers. It will be more expensive but it actually works, neck labeling is free and much easier to use.

Awful print jobs, long ship time and no customer service. They also have a very antiquated app where you cannot populate your images to multiple products, you have to do it manually one by one. If you hit "back" it will take you completely out of the app and you will have to start over again and again. They also don't even offer photographic prints or basic print products. But...I digress, this review is not about that.... This review is about quality. Quality is so important for customers and it Printful's quality is aboslutely AWFUL. On February 25th I ordered two 24x36 prints. I uploaded two images to be printed through Printful. I sent these two prints through with the Printful recommended color profile of sRGB IEC61966-2.1 to ensure colors were true in my proofing viewer compared to expected print results. However, instead of printing closely to the colors provided, when the prints were finally delivered on March 6, both printed nothing like the images submitted. They are dark, muted and cool in tone compared to the print file especially in areas of green/yellow and shadows were darker as well SEE BELOW. I immediately notified Printful via their report a problem feature on March 6 attaching images of the original file and the resulting print. I followed up 24 hours later. On March 7 Printful replied, stating he saw the issue, confirmed I submitted them correctly and would see what the graphics team recommended. I waited two days and they did not follow up although I did inform them this was a time sensitive matter especially given how long it took them to send the original prints, especially when we have customers waiting. I followed up on March 9. I was ignored. I followed up again on March 11 and I was ignored. I followed up again on March 12 and asked for a refund. I was ignored. I filed a complaint with the Attorney General and sent that to them on March 13 and asked for a refund. I was ignored. This company offers PRINTS--most of the time we never see what our customer gets. In this case, I did....and it's absolutely AWFUL. PRINTFUL AGREED. Then they just decided to NEVER RESPOND TO ME AGAIN and KEEP MY MONEY. Ignoring the impact that it had on me and my business. Disgusting. They falsely advertised a product, provided specific printing requirements for that product, failed to deliver the product as ordered, acknowledged they erred, ignored me for days and refused to refund the product. Do not use PRINTFUL unless you want awful prints, upset customers and no way to fix the problem because there will be no customer service.

On Chrome I can't load the site. The overlay for a modal window has greyed out the site and I can't click anything.

Péssimo! Eles oferecem o plano grow sem mensalidade como teste, mas cancelei muito antes do prazo final, semanas atrás, e ainda assim fui cobrado. É lamentável. Essa empresa não é séria. Muito cuidado com essas promoções mentirosas. . ATUALIZAÇÃO: AGORA TÁ UM JOGO DE EMPURRA: O SHOPIFY DIZENDO QUE A PRINTFUL QUE COBROU E O PRINTFUL DIZENDO QUE NÃO COBRARAM NADA, QUE QUEM COBROU FOI A SHOPIFY. ESTOU DESISTINDO DO SHOPIFY. SEM ATENDIMENTO, SEM RESPEITO PELOS LOJISTAS DO BRASIL. ESCOLHAM OUTRA PLATAFORMA DE ECOMMERCE. VEJAM AS AVALIAÇÕES DO SHOPIFY NA TRUST PILOT. 3 MIL AVALIAÇÕES, NOTA 1 ESTRELA. FUJAM DA SHOPIFY OLHA O QUE A ATENDENTE DO SHOPIFY TEM A CARA DE PAU DE FALAR: 16:38 Stephanie (Support Advisor): Eu entendo totalmente que está na sua fatura do Shopify, no entanto, como este é um aplicativo de terceiros, o valor que você pagou foi repassado a eles. . e a resposta da Printful: "Ao visualizar a captura de tela que você compartilhou, vejo que a cobrança a que você se refere vem da Shopify. Nesse caso, sugerimos que entre em contato com o Suporte da Shopify, pois eles podem fornecer informações mais detalhadas sobre o assunto." UM JOGANDO PRO OUTRO E O LOJISTA, ROUBADO.

its now saying one of my products is discontinued and there is no method of changing or altering it. most of the links dont work and individual products keep breaking. who build this back end?

They are to big. Support picks up just fine but if you have an issue it turns over to email which as they said "Quick Reply... 24 - 48 Hours". So if an issue need back and forth response it turns into days. Meanwhile your customer is waiting and sometimes you have to cancel. Not good for business. Meanwhile your kinda stuck.

I linked my store with Printful and now I can't gain acesss to the Printful account... I'm logged into Shopify and see all my Pintful products however when I try to edit them on Printful it redirects me to a Printful login page.. When I login using my Shopify email I'm met with an empty account with no stores and products... when I try to link this to my Shopify it tells me to download the app via Shopify's Admin.,.. which I already did. Hence why I already have products... Nowhere on Shopify will it tell me the login info for my Prinful.

Su nueva herramienta para Mockups generados por IA no funciona. La utilizo para los Hoodies All-Over Print y la imagen generada es igual a la del modelo que se escoge como referencia a pesar de que especifico un color diferente de cabello y el fondo de una ciudad.

I synced an item to my store during one of their promotions, well within the right time frame. I reached out via chat because I hadn’t received the discount code I should have. Despite the promotion still being active, they took 2 days to respond. When they finally replied, they falsely claimed my product wasn’t synced until that day, which is simply untrue. I can prove it from the chat transcript showing when I first contacted them. It feels like they purposely avoided honoring the promotion and providing the discount code, which is incredibly disappointing. Would not recommend this service based on such dishonesty.