Prime FAQ And Help Center

Prime FAQ & HelpCenter - Streamline Customer Support

Order tracking

Prebuilt faqs

Contact form

Whatsapp chat

Social channels

About Prime FAQ And Help Center

Launched Jan 01, 2023

Built by Drift Commerce

Email :

[email protected]

Address

Pune, Pune, Pune, MH, 411045, IN

Website Privacy policy

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Description

Streamline customer service with our all-in-one widget! FAQs, order tracking, Whatsapp, Contact Form

Simplify your customer service with Prime FAQ Help Center. Our all-in-one app is designed to enhance the customer experience by integrating FAQs, order tracking, contact options, WhatsApp live chat, & social channels in one convenient widget. With Prime FAQ Help Center, you can save time & money by providing instant answers to frequently asked questions & tracking orders with ease. Improve your store's credibility & boost your SEO with our dedicated FAQ page. Upgrade your customer service today.

Instantly go live. No Coding. 1-click Install.
Prebuilt FAQ Help Center comes with question & answer. Use them or add new ones
Contact us form with Captcha. Get support inquiries via Email (helpdesk)
Easy and simple order tracking for customers
Add Whatsapp Live Chat or Social Channels for instant communication

Pros

Streamlines customer service by integrating multiple support features (FAQs, order tracking, contact options, WhatsApp live chat, social channels) into one widget.
Instantly go live with no coding required and 1-click install.
Prebuilt FAQ Help Center with ready-to-use questions and answers, with the option to customize.
Contact us form with Captcha to prevent spam and allow support inquiries via email.
Easy and simple order tracking for customers.
Enhances store credibility and boosts SEO with a dedicated FAQ page.
Potential time and cost savings by providing instant answers to frequently asked questions.

Cons

Limited customization options beyond predefined settings.
Dependence on app updates for new features and improvements.
Potential issues with integration and syncing with other platforms.

Top Helpful Reviews

Shop Hiddin

Jun 02, 2023 on Shopify

As someone who isn't tech-savvy, I was hesitant to install a new app on my ecommerce store. However, Prime FAQ's one-click installation made it easy for me to get started. The prebuilt FAQs were a huge time-saver, and I was able to add my own questions and answers with ease. The support team was also quick to respond to my inquiries, making the whole experience a breeze.

Mono Boss

May 31, 2023 on Shopify

The Prime FAQ app has helped me cut down on repetitive customer support questions, freeing up more time for me to focus on growing my business. The app is easy to use, and I love that I can customize the design of the widget to match my store's branding. The support team has also been incredibly helpful, answering any questions I had promptly and providing great advice.

American Built Pro

May 03, 2023 on Shopify

With Prime FAQ, I no longer dread customer support inquiries. Its all-in-one widget has made it easy for customers to get the help they need, and the order tracking feature has made my life so much easier.