Reviews: Amai Upsell+ Volume Discounts

Customer reviews: Amai Upsell+ Volume Discounts

Reviews (568)

Overall rating

4.5

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What Merchants Think

Merchants generally hold "Amai Upsell+ Volume Discounts" in high regard, praising its functionality for setting up dynamic pricing and quantity breaks. Most reviews emphasize the satisfaction with the app’s capabilities and commend the customer service for its promptness. However, some users express concerns over recent experiences with support quality, highlighting a decline in responsiveness and helpfulness over time.

Key Strengths

Comprehensive app with a variety of setting options for products, collections, and stores.
Ability to integrate and manage mix-and-match product options.
Effective timing function for promotional offerings.
Prompt and dedicated customer service, often resolving issues quickly.

Common Concerns

Recent decline in customer support quality, particularly in issue resolution and communication.
Challenges in transitioning the app to new themes due to limited support.

Final Thoughts

"Amai Upsell+ Volume Discounts" is a powerful tool for merchants seeking to implement volume discount strategies on their platforms. While its functionality and initial customer service are highly praised, some recent reviews indicate a need for improvement in its support services. This app remains a valuable asset for many but could benefit from revitalizing its customer service approach to maintain its strong reputation.

Get Siil

Dec 25, 2024 on Shopify

Buen producto y muy buen soporte, nos han resuelto la duda rápido y satisfactoriamente. Muy contentos con la app hasta la fecha. Seguid así ;-)

The Vapore

Jul 17, 2024 on Shopify

June 2024: Fantastic customer service, had a problem with the initial setup of the account and I had a customer service agent in touch within 10 minutes. Problem fixed and site working like a dream! What a great team you have. New Edit: July 2024 The people behind Amai are incredible. Once again above and beyond with such a fast response time, I would not be using any other discount app again. Keep it up team

The Vapore

Jul 01, 2024 on Shopify

Fantastic customer service, had a problem with the initial setup of the account and I had a customer service agent in touch within 10 minutes. Problem fixed and site working like a dream! What a great team you have.

Koala Audio

Jun 14, 2024 on Shopify

Had a few questions during install and received prompt support.

LiLea Education

Jun 14, 2024 on Shopify

Ich habe mit Amai Upsell+ die Staffelpreise für meine Produkte angelegt und das völlig kostenfrei. Eine sehr gute und umfangreiche App mit vielen Einstellmöglichkeiten. Man kann einzelne Produkte, Kollektionen, den gesamten Shop einbinden. Auch Mix and Match zwischen versch. Produkten ist möglich. Das Ganze noch mit einer Timing Funktion und einem super Support. I used Amai Upsell+ to create the graduated prices for my products and it's completely free of charge. A very good and comprehensive app with many setting options. You can integrate individual products, collections and the entire store. Mix and match between different products is also possible. All this with a timing function and great support.

Peak Envelopes

Feb 09, 2024 on Shopify

Very helpful support.

Paul Tripp Ministries, Inc.

Feb 01, 2024 on Shopify

Amai has such excellent customer service; they went above and beyond to fix a problem that I caused with their app - I was shocked at how fast their response time was, and how extensive their reply and solutions were. The app itself is worth getting if you want to add quantity breaks to Shopify, but the customer service you get with the app is without a doubt so much added value.

WholeDent.com

Dec 17, 2023 on Shopify

Great app and great costumer service!

pharmadrops

Dec 11, 2023 on Shopify

Great function and customer care

Imprints: Make your mark.

Nov 06, 2023 on Shopify

Rockstar Customer Service! They were very helpful setting up and when I no longer needed it they were there for me every step of the way to get it cleared out of the back end!

Backlightcompany

Sep 28, 2017 on Shopify

The App has worked great for us. And the customer support has been 5-star!