Reviews: Pricefy ‑ Price Monitoring

Customer reviews: Pricefy ‑ Price Monitoring

Reviews (29)

Overall rating

4.2

5

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4

1
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2
1

3

What Merchants Think

Overall, merchants have a mixed perception of "Pricefy ‑ Price Monitoring". While many appreciate the app's capabilities in price monitoring and customer support, others express frustration with technical issues and difficulties in matching product data accurately. Customer service receives both praise and criticism, indicating variability in support experiences.

Key Strengths

Ease of use and intuitive interface
Effective at price tracking and competitor monitoring
Support team praised for responsiveness and helpfulness, with specific mentions of team member Paul
Features like customization options and real-time price alerts are highly valued
Competitive pricing plans compared to similar apps

Common Concerns

Issues with product matching and catalog errors
Problems with customer support accessibility for some users
Initial setup configuration can be challenging
Technical glitches such as slow dashboard performance

Final Thoughts

"Pricefy ‑ Price Monitoring" has proven to be a valuable tool for many businesses looking to streamline their price monitoring processes. Its user-friendly design and helpful customer support are significant advantages, though the app could benefit from improvements in data accuracy and support consistency. Despite some drawbacks, it remains a popular choice for those seeking reliable price monitoring solutions.

The JeepsterMan

Dec 18, 2024 on Shopify

I would not recommend this app. There is no way to contact anyone for support. Good luck finding an email that works. We've sent multiple emails. The "chat with us" doesn't work. Our product catalog doesn't work and does not match properly with out competitors.

PadelCasa B.V.

Sep 24, 2024 on Shopify

Customer support (PAUL) was really bad, and product matching doesn't work. All the time it doesnt match the right products. And if i would like to do it, manually product by product like pricemole, i get send to the competitor side. unbelievable how i wasted 100 dollars and a lot of time on this. PS: I never asked for a discount! Please read back our conversation.

Industrial Electrical Warehouse

Jan 29, 2024 on Shopify

The app is not very user friendly for a large catalog. Using GTIN's to match but was finding incorrect GTIN on competitors websites. Changing prices that were $2 to $43,000. Changed one of the 3 products with varying conditions, changed USED to more expensive than our BRAND NEW item. Great in theory but too many bugs.