Customer reviews: Preorder Wolf | Pre order now

<h3>What Merchants Think</h3> <p>Merchants generally hold "Preorder Wolf | Pre order now" in high regard. The app is praised for its ease of use, effectiveness in capturing sales during inventory constraints, and the outstanding customer service, particularly highlighted by the support team, chiefly Eva. While the majority of users express satisfaction with the app's functionality in managing preorders and the speed of support, some concerns have been raised regarding unexpected pricing changes and compatibility with other Shopify apps.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer support with particular praise for Eva, known for quick, efficient, and friendly assistance.</li> <li>The app's ability to handle pre-orders effectively and maintain sales during out-of-stock situations.</li> <li>User-friendly interface that is easy to install and get started with, requiring minimal technical expertise.</li> <li>Personalization features, allowing merchants to customize messages and preorder settings.</li> <li>Free usage initially, offering great value to small stores managing limited inventories.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Recent unexpected pricing changes with unclear communication about associated costs.</li> <li>Compatibility issues with other Shopify apps and occasional system glitches affecting performance.</li> <li>A few reports of problems accessing support through email or chat at times.</li> <li>Limited customization options for the design and layout of the pre-order button and messages.</li> <li>Some merchants reported the app automatically switching in-stock items to pre-order status erroneously.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Preorder Wolf | Pre order now" is well-received as a dependable app for managing preorder functionalities on Shopify, renowned for its customer service excellence. Despite a few concerns regarding pricing changes and app compatibility, its benefits in enhancing sales during stock-outs stand out. Merchants looking for a straightforward solution to streamline preorders are likely to find this app beneficial.</p>

View info

Reviews (751)

Overall rating

4.8

5

119
4

2
3

2
2

3
1

5

What Merchants Think

Merchants generally hold "Preorder Wolf | Pre order now" in high regard. The app is praised for its ease of use, effectiveness in capturing sales during inventory constraints, and the outstanding customer service, particularly highlighted by the support team, chiefly Eva. While the majority of users express satisfaction with the app's functionality in managing preorders and the speed of support, some concerns have been raised regarding unexpected pricing changes and compatibility with other Shopify apps.

Key Strengths

Exceptional customer support with particular praise for Eva, known for quick, efficient, and friendly assistance.
The app's ability to handle pre-orders effectively and maintain sales during out-of-stock situations.
User-friendly interface that is easy to install and get started with, requiring minimal technical expertise.
Personalization features, allowing merchants to customize messages and preorder settings.
Free usage initially, offering great value to small stores managing limited inventories.

Common Concerns

Recent unexpected pricing changes with unclear communication about associated costs.
Compatibility issues with other Shopify apps and occasional system glitches affecting performance.
A few reports of problems accessing support through email or chat at times.
Limited customization options for the design and layout of the pre-order button and messages.
Some merchants reported the app automatically switching in-stock items to pre-order status erroneously.

Final Thoughts

Overall, "Preorder Wolf | Pre order now" is well-received as a dependable app for managing preorder functionalities on Shopify, renowned for its customer service excellence. Despite a few concerns regarding pricing changes and app compatibility, its benefits in enhancing sales during stock-outs stand out. Merchants looking for a straightforward solution to streamline preorders are likely to find this app beneficial.

Tinker & Twinkle

Dec 01, 2024 on Shopify

Awesome support. Quick and responsive. Great functionality and simple interface. Dev team is the best!

JAPAN DETAILING

Nov 29, 2024 on Shopify

ATENCION INCREIBLE!! 10/10

Novark EVgear

Nov 29, 2024 on Shopify

Had a problem with the app working alongside my other apps and person on live chat solved it within a couple of minutes. Great app, can't believe it's free!.

Chōwa

Nov 28, 2024 on Shopify

The absolute easiest and best preorder Shopify app out there. The support is amazing, and it fits my store perfectly. Nice work, Preorder Wolf!

officialchapterx

Nov 28, 2024 on Shopify

Fixed an issue within minutes, App is very helpful and useful.

Badroun'y Paris

Nov 28, 2024 on Shopify

La boutique des Bébiz

Nov 26, 2024 on Shopify

Très intuitif, fonctionnel, un service d'aide personnalisé génial, réactif, pro, qui sait s'adapter, bilingue, qui ne guide pas seulement mais effectue les réparations nécessaires. Vraiment idéal ! Merci à Eva !!

Seukin

Nov 26, 2024 on Shopify

Very helpful and extremely quick in fixing the issue. I highly recommend preorder wolf and its team. Thank you so much!

Matters Of The Hearth

Nov 26, 2024 on Shopify

Eva Greene was so helpful, kind and responsive to my request. She got everything working in a reasonable time frame. I like this app and to know I have someone helping in the chat in this way is so comforting.

Stahlbühne

Nov 26, 2024 on Shopify

I reached out to customer support regarding an issue with the app, and I was pleasantly surprised by the quick and helpful response from Eva. The support team identified the issue right away and provided clear, step-by-step instructions, along with a screen recording that made it super easy to follow. Although I initially faced some trouble, Eva's follow-up ensured everything was working smoothly in no time. It's not every day you get such prompt and personalized support. Thank you for your excellent assistance and for making the process seamless. Highly recommended!

Freezedryers.com.au

Nov 25, 2024 on Shopify

Amazing support. Simple, easy to use and works

TribesignsIT

Nov 24, 2024 on Shopify

Excellent service! The staff was very welcoming and patient, the response time was very fast, and the entire process was handled quickly and efficiently. I was very pleased with their professionalism and timeliness.

Creative Labz: Packaging Solutions

Nov 24, 2024 on Shopify

Love this app! I like its ability to add a custom message under the pre order button so that we can easily display shipping timeframes to our customers

Trivae

Nov 21, 2024 on Shopify

I’m incredibly impressed with the support I received from the PreOrder Wolf team! I needed assistance customizing the preorder text for my slide cart and checkout page to make it more informative for my customers. Eva, who handled my request, went above and beyond to ensure everything was taken care of smoothly. She quickly confirmed that the changes I requested had been made and asked me to review the updates to ensure everything appeared as I wanted. The process was seamless, and the text now looks exactly how I envisioned. Alongside this, Eva provided clear instructions and a helpful video guide to enable the app extension in my store, making it easier for me to manage similar changes in the future. Not only did Eva address my initial request, but she also took the time to answer additional questions about customizing button colors and text placement. Her detailed and thoughtful responses gave me confidence in using the app to its fullest potential. Thanks to PreOrder Wolf’s efficient and friendly support, my store now looks polished and professional, and my customers will have a clearer understanding of preorder details. If you’re searching for a dependable preorder solution backed by an excellent support team, look no further. Eva and the PreOrder Wolf team truly care about their customers and go out of their way to help. Highly recommended!

Troop London

Nov 21, 2024 on Shopify

Ms Eva.G provided excellent service! She handled my custom request perfectly and ensured everything was delivered as expected. Her professionalism and attention to detail made the experience seamless. Highly recommend her for anyone looking for quality service. Thank you!

Steeper Culture

Nov 21, 2024 on Shopify

We have been using this app for pre orders and it has worked brilliantly. When I went to use most recently, I couldn't get it to work so I messaged the team and within minutes they were able to fix it and get it working for me. So easy to use and after looking at other pre order apps- this one is by far the best AND its free! Great all around

Dximprints.com

Nov 21, 2024 on Shopify

Support from PreOrder Wolf has been fantastic! I reached out to their team regarding an issues on my site, and within moments they was on it, fixing my issue within minutes. Thank you for all your help and quick response.

Coop Collective

Nov 20, 2024 on Shopify

Quick support and very helpful :)

THE SPACE gallery & Art Class

Nov 20, 2024 on Shopify

Easy to install, amazing customer service. Someone is there to fix anything that is not working within a couple of minutes. I wish i could give them more stars

Biljkoljupka

Nov 19, 2024 on Shopify

I was looking for a simple app for my upcoming Christmas preorders and after checking so many of them this one turned out to be just perfect. It is very simple and intuitive to use, and their support is quick and on top of things always, solving everything quickly. Highly recommended!