Firstly, Globo does not support pre-ordering bundles, which can be a significant limitation for some businesses. Secondly, even though you’re required to use and pay for third-party email services like SendGrid or MailChimp, Globo still charges you per email—despite not being the actual sender. On top of that, any unused email quota from the previous month doesn’t roll over, so you lose what you’ve already paid for. To make matters worse, the user interface is poorly designed. Many buttons are unclear, and you’ll likely need to run manual tests just to figure out what they do. If you reach out to support, be prepared to wait around 12 hours for a confusing response written in broken English. In short, Globo adds unnecessary costs, limits your communication with customers, and provides a frustrating user experience.

So happy with the help we received from both Rosie and Sarah. Both were quick to help and super communicative! Added a line of text that showed the estimated delivery date in our Shopify order confirmation email to align with our PreOrder product and Sarah helped troubleshoot / customize email notifications from the app. Thanks!

The customer support is absolutely amazing. I had some issue with the pre-order button and they fixed it immediately.

Excellent support. They responded quickly, solved everything clearly, and made sure the app worked perfectly on my store. Highly recommended. Rosie Rules!

Great customer service. They were able to help me with my questions and walked me through each step!

A great easy to use app. The pre order and back in stock functions are really helpful for our store and works wonderfully.

Super quick to set up, easy to use, and increased our sales exponentially! Development team are also happy to take feedback and quick to implement changes to suit us merchants. Absolutely worth the price. Thank you so much team!

I am incredibly grateful for the outstanding support I received from their chat support. :) Their clear communication and dedication made the entire experience smooth and stress-free. Thank you for going above and beyond

Amazing help and customer support, Gemma has provided me tipps and helped me configure my settings so everything works smoothly!

We've been using PreOrder Globo | Back in Stock to handle our pre-orders, and it's been working really well for our needs. The app is easy to use and integrates smoothly with our Shopify store. The support team has also been very helpful—Gemma assisted us with some custom changes, and she was quick to respond and make the adjustments we needed. Overall, a solid app for managing pre-orders, with good customer support. Would definitely recommend!