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Customer reviews: Amai PreOrder Manager + Notify

Develop by Amai

Reviews (557)

Overall rating
4.3

What Merchants Think

The "Amai PreOrder Manager + Notify" app receives a mix of feedback from merchants. Many users appreciate the app's features and the prompt, effective customer support, which often resolves issues quickly. However, some merchants report persistent technical issues affecting their store's operations and customer experience.

Key Strengths

  • Responsive and helpful customer support
  • Effective management of pre-orders, saving administrative time
  • Custom settings and robust functionality for managing pre-orders
  • Ease of installation and use
  • Continuous feature improvements and updates

Common Concerns

  • Repeated technical issues affecting app reliability
  • Inconsistent functionality of pre-order tags and notifications
  • Delays in resolving complex setup issues
  • Occasional miscommunication of pre-order status to customers, leading to refunds

Final Thoughts

Overall, the "Amai PreOrder Manager + Notify" app is well-regarded for its functionality and customer support, which, for many, makes it an indispensable tool for managing pre-orders. Despite its benefits, some users experience persistent technical challenges that affect their experience. Merchants considering this app should weigh these considerations and be prepared for potential troubleshooting.

FITScrubs® Inc

Dec 13, 2023  on Shopify

App works great. Does many functions that keeps customers informed in the metafields that cannot be done with any other app. Customer support is very responsive as well. We tried them a year ago and had some issues but they seem to have resolved them and the app works great now.

Khan Scope Centre

Dec 07, 2023  on Shopify

This App is worth every penny. It's really easy to use and does its job perfectly. The support team are amazing and extremely fast, responsive and helpful. Thank you Amai for the great App and service!

Barbara's Needlepoint

Nov 15, 2023  on Shopify

Amai always answers any questions we have so promptly. They make sure that the issue is resolved and we are comfortable with how to navigate the problem is it pops up again. Thank you!

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