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Customer reviews: POWR: Customer Survey | Poll

Develop by POWR.io

Reviews (108)

Overall rating
4.4

What Merchants Think

Merchants generally praise "POWR: Customer Survey | Poll" for its easy-to-use interface and efficient customer support. Many users find the app's customization capabilities to be satisfactory, and customer service consistently receives high marks for rapid response and helpfulness. However, the limitations of the free version have been noted as a point of contention.

Key Strengths

  • Excellent customer service, with prompt and helpful responses.
  • User-friendly interface and easy customization options.
  • Effective for creating and deploying surveys quickly.
  • Flexible customization of text and visuals.

Common Concerns

  • The free version only allows 25 responses per survey, contrary to expectations set by the app's description.
  • Advertisements in the free version can interfere with usability and testing.
  • Some users suggest increasing the limit of responses for the free version.

Final Thoughts

Overall, "POWR: Customer Survey | Poll" is well-received for its functionality and exceptional customer service, making it a valuable tool for businesses conducting surveys. Despite some limitations in the free version, the app remains a popular choice for many due to its ease of use and support team.

ichbingelb.com

Oct 14, 2024  on Shopify

The text states that the free version includes unlimited surveys and responses. However, this is a lie. In the free version, you can only receive 25 responses per survey. Additionally, the free version is cluttered with advertisements, making it impossible to properly test the app and survey customers. Not recommended.

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