Reviews: POWR: Customer Survey

Customer reviews: POWR: Customer Survey | Poll

Reviews (108)

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What Merchants Think

Merchants generally praise "POWR: Customer Survey | Poll" for its easy-to-use interface and efficient customer support. Many users find the app's customization capabilities to be satisfactory, and customer service consistently receives high marks for rapid response and helpfulness. However, the limitations of the free version have been noted as a point of contention.

Key Strengths

Excellent customer service, with prompt and helpful responses.
User-friendly interface and easy customization options.
Effective for creating and deploying surveys quickly.
Flexible customization of text and visuals.

Common Concerns

The free version only allows 25 responses per survey, contrary to expectations set by the app's description.
Advertisements in the free version can interfere with usability and testing.
Some users suggest increasing the limit of responses for the free version.

Final Thoughts

Overall, "POWR: Customer Survey | Poll" is well-received for its functionality and exceptional customer service, making it a valuable tool for businesses conducting surveys. Despite some limitations in the free version, the app remains a popular choice for many due to its ease of use and support team.

Quarantini Gin

Dec 09, 2024 on Shopify

I have had great experiences with support. I received a response very quickly. It was taken care of quickly and my problem was successfully solved.

Contra Kids Mutiny

Oct 19, 2024 on Shopify

Great app, easy to use and to customize and the best part is the wonderful customer service team! They respond quickly and go the extra mile to help with any issues or customizations. Really impressed :)

ichbingelb.com

Oct 14, 2024 on Shopify

The text states that the free version includes unlimited surveys and responses. However, this is a lie. In the free version, you can only receive 25 responses per survey. Additionally, the free version is cluttered with advertisements, making it impossible to properly test the app and survey customers. Not recommended.

NewMakeIt - York Region Makers

Aug 20, 2024 on Shopify

It's a great app. We stopped sending surveys out a while ago so we had to cancel but if you are using surveys it does everything you need it to do. The Customer service on the app is also great they answer all your questions quickly with no hassle. Richcarde was amazing!

ROXON INC.

Feb 16, 2024 on Shopify

Richcarde M provides very good customer service to answer my questions also provide the demo video to help understand. thanks a lot.

ecoMVMNT

Jan 17, 2024 on Shopify

Just signed up with POWR Customer Survey and had a question that was answered immediately. Excellent customer support. Thank you!

Shop Show Choir

Nov 22, 2023 on Shopify

Great customer service! The only thing I would change for the free version is to bump up the number of responses to 50 instead of 25. Other than that this app is great!

ORGANMASTER SHOES

Nov 01, 2023 on Shopify

I have been creating surveys using this app for a few years now. It works very well and allows for customization of all text and visuals. The customer service is excellent as well. Very good company.