Reviews: POWR Pop‑Up & Email Popups

Customer reviews: POWR Pop‑Ups & Discount Popup

Reviews (868)

Overall rating

4.6

5

57
4

6
3
2
1

1

What Merchants Think

Merchants generally appreciate "POWR Pop‑Up & Email Popups" for its user-friendly interface and the supportive customer service team. The tool is especially praised for its customization options and ease of integration with platforms like Shopify. However, some merchants have expressed dissatisfaction due to billing issues despite its overall positive reception.

Key Strengths

User-friendly interface with easy setup and customization options.
Outstanding customer support, frequently mentioned representatives include Richcarde, Mithsou, Luiz Campo, and Irina.
Helpful in increasing customer contact and marketing efforts via pop-ups.
Fast and effective problem resolution by the support team.
Ease of integration with Shopify and other platforms.

Common Concerns

Billing issues, with some users continuing to be charged after cancellation of a paid subscription.
Some merchants felt pressured to submit positive reviews.
Requests for clearer problem explanations for users to be able to resolve similar issues independently in the future.

Final Thoughts

Overall, "POWR Pop‑Up & Email Popups" is well-received for its ease of use and excellent customer service, making it a popular choice for businesses looking to enhance their marketing strategies with pop-ups. While there are some concerns regarding subscription billing, its positive features and responsive support team keep it a strong contender in the market.

aroundsquare

Nov 17, 2024 on Shopify

Richcard is a good customer support to help me to figure out the problem swiftly and he is easy to talk and easilr understand!

Aisol

Nov 17, 2024 on Shopify

Irina was so helpful. She helped me fix an issue that I couldn’t fix for a while! Overall quick response and it was such a smooth process!

BSG Creations

Nov 14, 2024 on Shopify

Richcarde M. was very helpful and patient.

Katstorm Photography

Oct 28, 2024 on Shopify

This app and customer service have been exceptional. I initially had a few querks with the form output but Richarde was quick to help fix the issue and very knowledgeable about what I needed to get the desired affect. Thank you very much.

Serendipity Seasonings

Oct 21, 2024 on Shopify

Works as promised.

Aisol

Sep 15, 2024 on Shopify

Niven Morgan

Sep 09, 2024 on Shopify

Excellent customer service!

Boobbix Lactation Cookies

Sep 04, 2024 on Shopify

Very good app and useful feature. Tremendous, thorough professional support that helps a lot at any time. I strongly recommend.

Specchio Boutique

Aug 30, 2024 on Shopify

wonderful app, i really appreciate assistance staff

Elemental

Aug 29, 2024 on Shopify

InEmergence

Aug 18, 2024 on Shopify

I had an issue and contacted customer service. Arlyne Helped me right away and went above and beyond. Super happy.

blubellebaby

Aug 14, 2024 on Shopify

Very quick & helpful representative!

XEXYMIX

Aug 12, 2024 on Shopify

I had some trouble setting up my popups and one of the staff named Richcarde was really keen to help out everything I needed. He responded very quickly and I got everything I needed sorted thanks to him.

Arie Layne Boutique

Aug 07, 2024 on Shopify

Used it for years, very user friendly. Great chat support.

Leni The Label

Jul 30, 2024 on Shopify

I've only had one issue in the last couple of years and the team were really quick to help. Easy steps to fix the issue and very responsive

Molton Brown UAE

Jul 14, 2024 on Shopify

Irina contributed amazing support to myself and the team for both our UAE & KSA ECOM markets : )

Petit Pookie

Jul 12, 2024 on Shopify

Thanks to Richcarde who helped me to set up a discount code promptly.

Lilaline Boutique

Jul 04, 2024 on Shopify

Great app and great customer service ! Would recommend 100%

Drovers Saddlery

Jun 24, 2024 on Shopify

Very easy to deal with and solved my problem in minutes :) very happy

Che! Empanada

Jun 23, 2024 on Shopify

Perfect support. Customer service is great, quick reply and great assistance! Thank you so much! Enjoying the app so far!