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Customer reviews: POWR Pop‑Up & Email Popups

Develop by POWR.io

Reviews (860)

Overall rating
4.6

What Merchants Think

Merchants generally appreciate "POWR Pop‑Up & Email Popups" for its user-friendly interface and the supportive customer service team. The tool is especially praised for its customization options and ease of integration with platforms like Shopify. However, some merchants have expressed dissatisfaction due to billing issues despite its overall positive reception.

Key Strengths

  • User-friendly interface with easy setup and customization options.
  • Outstanding customer support, frequently mentioned representatives include Richcarde, Mithsou, Luiz Campo, and Irina.
  • Helpful in increasing customer contact and marketing efforts via pop-ups.
  • Fast and effective problem resolution by the support team.
  • Ease of integration with Shopify and other platforms.

Common Concerns

  • Billing issues, with some users continuing to be charged after cancellation of a paid subscription.
  • Some merchants felt pressured to submit positive reviews.
  • Requests for clearer problem explanations for users to be able to resolve similar issues independently in the future.

Final Thoughts

Overall, "POWR Pop‑Up & Email Popups" is well-received for its ease of use and excellent customer service, making it a popular choice for businesses looking to enhance their marketing strategies with pop-ups. While there are some concerns regarding subscription billing, its positive features and responsive support team keep it a strong contender in the market.

Woof Gang Bakery & Grooming

Dec 17, 2024  on Shopify

The app is user friendly and better customization options than a lot of the other pop up apps I looked into. Mithsou is such a great support person!

OilBlends - Traditional Plant Based Beauty Solutions for Hair, Scalp & Skin

Nov 17, 2024  on Shopify

Great customer service from Richarde.

Maravedis LLC

Jun 10, 2024  on Shopify

nice application, but i am yet to become more familir with it

Bodyline Automotive Restyling

May 27, 2024  on Shopify

Nadeau Furniture

Apr 15, 2024  on Shopify

Great customer service

August Kinn

Apr 09, 2024  on Shopify

Customer service was really helpful and the response time was fast.

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