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Customer reviews: POWR Pop‑Ups & Discount Popup

Develop by POWR.io

Reviews (387)

Overall rating
4.6

What Merchants Think

Merchants generally appreciate "POWR Pop‑Up & Email Popups" for its user-friendly interface and the supportive customer service team. The tool is especially praised for its customization options and ease of integration with platforms like Shopify. However, some merchants have expressed dissatisfaction due to billing issues despite its overall positive reception.

Key Strengths

  • User-friendly interface with easy setup and customization options.
  • Outstanding customer support, frequently mentioned representatives include Richcarde, Mithsou, Luiz Campo, and Irina.
  • Helpful in increasing customer contact and marketing efforts via pop-ups.
  • Fast and effective problem resolution by the support team.
  • Ease of integration with Shopify and other platforms.

Common Concerns

  • Billing issues, with some users continuing to be charged after cancellation of a paid subscription.
  • Some merchants felt pressured to submit positive reviews.
  • Requests for clearer problem explanations for users to be able to resolve similar issues independently in the future.

Final Thoughts

Overall, "POWR Pop‑Up & Email Popups" is well-received for its ease of use and excellent customer service, making it a popular choice for businesses looking to enhance their marketing strategies with pop-ups. While there are some concerns regarding subscription billing, its positive features and responsive support team keep it a strong contender in the market.

SRC Adventure Moto

Jun 18, 2025  on Shopify

The support I got from Arlyne was fantastic, reply was super fast & resolved my issue very quickly. Great customer service.....

The Baby Fairy Shoppe

May 29, 2025  on Shopify

Luis was such a GREAT help and continued to help me when I just could not figure out what I was doing wrong. He was very patient and very KIND!

VeyesBeauty

Apr 29, 2025  on Shopify

This app is quite easy to use.

FIRETIME Outdoor Kamine

Apr 28, 2025  on Shopify

Funktioniert! Hat gute Vorlagen zum Bearbeiten, was es einfacher macht. Und als ich einmal nicht weiterkam (hatte das Enddatum in die Vergangenheit gesetzt) hat mit der Live-Chat innerhalb weniger Minuten geholfen! 5 Sterne!

Caprice & Co

Apr 23, 2025  on Shopify

Super helpful thanks

Seasons&co.

Apr 02, 2025  on Shopify

great app with outstanding customer service!

Minre

Apr 01, 2025  on Shopify

Fijne app, makkelijk in gebruik. Toen ik hulp nodig had van de klantenservice hoefde ik maar enkele minuten te wachten in de wachtrij van de chat en werd ik goed geholpen!

Roots to Fruits Nursery

Mar 31, 2025  on Shopify

Amazing support - an actual human helped me out. How cool is that? 100 stars go out to Mithsou and the rest of the support team.

Heaven's Cross LLC

Mar 27, 2025  on Shopify

Great support Luiz was a great help.

The Wandering Bee

Mar 24, 2025  on Shopify

Honestly, this was the easiest app to use. I actually WISH other apps would take note on how to make an app user friendly when it comes to design. Super easy to make it look exactly how I like and enough templates on the free version that makes it worth it. Honestly fantastic service too, the person who helped me 'Mithsou' was great and even coded a part of my website for me to make the popup work with my theme. 5 stars.

AESYNCTX INTL.

Mar 07, 2025  on Shopify

Very supportive service

Madamas - Antwerp

Feb 19, 2025  on Shopify

4buddiz

Feb 05, 2025  on Shopify

I had an amazing experience with the online support team! They were incredibly helpful, patient, and professional, guiding me through every step with clear explanations and a friendly attitude. No matter how many questions I had, they took the time to assist me without rushing.

BMS Enterprises

Feb 05, 2025  on Shopify

Mithsou had been a great support throughout our pop-up support related queries. Thank you so much for your assistance.

TheTurkishTouch

Jan 29, 2025  on Shopify

My problem was solved quickly. Thank you.

Remedy Premium Hemp

Jan 27, 2025  on Shopify

Richcarde M. was a huge help.

Tucker® USA

Jan 15, 2025  on Shopify

POWR is easy to use and the customer service is stellar. Luis Campos was great to work with.

Hudson Meats

Jan 08, 2025  on Shopify

Very quick support when needed.

schoolandleisure

Jan 05, 2025  on Shopify

Chop At Home

Dec 28, 2024  on Shopify

Good customer service.

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