Reviews: Power Tools Filter Menu

Customer reviews: Power Tools Filter Menu

Reviews (166)

Overall rating

4.6

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What Merchants Think

The overall feedback on "Power Tools Filter Menu" is mixed. Many merchants praise the app for its excellent customer service and effectiveness in enhancing their website's product searching capabilities. However, some users have experienced technical challenges and difficulties in uninstalling the app.

Key Strengths

Exceptional customer service, particularly highlighted for responsiveness and effectiveness in technical support.
Enhances website filtration, making product searches cleaner and faster.
Highly customizable to meet specific design and functional requirements.
Reliable performance for managing large inventories.

Common Concerns

Issues with uninstalling the app and restoring the theme to its original state.
Communication difficulties with the support team, especially post-uninstallation requests.
Concerns about being charged monthly even after attempted uninstallations.
Lack of support availability during weekends.

Final Thoughts

The "Power Tools Filter Menu" app appears to be highly valued for its customer service and filtration capabilities, making it a strong choice for merchants needing enhanced product search functionalities. However, potential users should be mindful of reported uninstalling issues and ongoing support challenges.

Gun Hill Tire House (WTW-WHOLESALE TIRES & WHEELS)

Feb 21, 2024 on Shopify

I promise you that I have never had better customer service in my life, this application has completely changed the way my web makes it easier to find the right product for my clients, it has been the best experience of my life, special thanks to Chris for always helping me with my requirements quickly and with quality.

STRAYE

Jan 08, 2024 on Shopify

There is no other Filtering App that even comes close to how clean and fast this one is. I've tried a lot of them. This app won't turn your URLS into a bag of shit. Chris in customer service performed with a diligence I have never experienced before with Shopify apps... followed our design instruction to a T. Highly recommended!!!

soonMAMACZ

Dec 22, 2023 on Shopify

Great app and the support team is the best!!

Sunsets Inc.

Nov 14, 2023 on Shopify

Amazing customer service. We have a huge inventory and rely on this filtering app to help our customers navigate. I can't say enough good things about this app. A must!

American Tall

Jul 19, 2023 on Shopify

Update July 2023: We've been using the app for about 5 years and are still very happy with it. The support is spectacular and willing to help troubleshoot, offer guidance, and even some customizations. Very affordable. Original review: Excellent app. I spent considerable time trying to set up other product filter apps and none of them did what we needed. Power tools filter is incredibly customizable and there are tons of automatic installations meaning even those with little coding experience can implement these filters on their site. There are also helpful tutorials if you get stuck and support was excellent. I was initially hesitant at the price when compared to other filter apps but of the ones I looked at in depth Power Tools has many more features and is worth it.

Mobilier Enora

Feb 18, 2019 on Shopify

Really appreciate the apps and the service I've received from the Power tools team, specialy with Chris who gave me one of the best service I didn't get from anyone. Very rapid and effective. Thanks Power tools and Chris!

Camp Snax

Jun 23, 2014 on Shopify

So pleased with the performance of this app in delivering the filter experience that I was looking for. Additionally, Brad was incredible to work with. His communication and support in working with me to ensure that their app worked properly was outstanding.

CherryAffairs

Oct 14, 2013 on Shopify

Superb app with great support and knowledgeable programmer. Nicely done.