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Customer reviews: Power Tools Filter Menu

Develop by Power Tools

Reviews (166)

Overall rating
4.6

What Merchants Think

The overall feedback on "Power Tools Filter Menu" is mixed. Many merchants praise the app for its excellent customer service and effectiveness in enhancing their website's product searching capabilities. However, some users have experienced technical challenges and difficulties in uninstalling the app.

Key Strengths

  • Exceptional customer service, particularly highlighted for responsiveness and effectiveness in technical support.
  • Enhances website filtration, making product searches cleaner and faster.
  • Highly customizable to meet specific design and functional requirements.
  • Reliable performance for managing large inventories.

Common Concerns

  • Issues with uninstalling the app and restoring the theme to its original state.
  • Communication difficulties with the support team, especially post-uninstallation requests.
  • Concerns about being charged monthly even after attempted uninstallations.
  • Lack of support availability during weekends.

Final Thoughts

The "Power Tools Filter Menu" app appears to be highly valued for its customer service and filtration capabilities, making it a strong choice for merchants needing enhanced product search functionalities. However, potential users should be mindful of reported uninstalling issues and ongoing support challenges.

HiFi-Profis Frankfurt

Nov 05, 2024  on Shopify

In the backend, the 'Vendor' filter had all the brands, but only a fraction of them were displayed on the collection page. Some tags were also set without permission. After uninstalling the filter, these were not removed and my default filter no longer works properly. A new test is therefore no longer an option.

Brian Borg Real Estate Agent

Jun 01, 2024  on Shopify

"fancy" ONLINE app without support on weekends. Useless big time.

Vinkastellet ApS

Feb 07, 2024  on Shopify

IMPORTANT! Stay as far away as possible from this scam!!!!!!! We integrated the filter, but this altered the code on our theme. You will need a "free uninstall" from one of Power Tools developers.... Only problem is that they are non responsive!! They answer the chat until the point where they figure out that you wish to uninstall, after that there is dead silence! And they will keep charging you 15.99 USD every month. I would give this 0 stars if it was possible. IMPORTANT NOTE! A normal shopify "uninstall" will not remove the apps features!!

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