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Customer reviews: PostNord by Uniwin

Develop by Shopify

Reviews (42)

Overall rating
4.9

What Merchants Think

The overall feedback from merchants for the "PostNord by Uniwin" app is generally positive, particularly highlighting their satisfaction with the app's customer support and ease of integration. Merchants appreciate the quick assistance they receive, although some have experienced minor installation challenges. Despite this, they often note that these issues were addressed effectively by the support team, leading to an overall satisfying experience.

Key Strengths

  • World-class customer support, praised for being quick, professional, and empathetic.
  • Simple and smooth integration process.
  • Effective problem-solving assistance provided during installations and operations.
  • Responsive and friendly support team members.
  • Facilitates reliable and efficient shipping services across different markets.

Common Concerns

  • Installation issues, particularly when attempting installation from mobile devices.
  • Lack of certain features like distance measurement to pickup points.
  • Billing and cancellation confusions, as highlighted in one negative review.

Final Thoughts

Overall, "PostNord by Uniwin" is well-received by its users due to its effective functionality and exemplary customer service. While there are occasional installation and billing concerns, the app's support team is a notable strength that mitigates these setbacks efficiently, resulting in a broadly recommendable shipping solution app.

Flexxi

Dec 16, 2025  on Shopify

Nemi provided excellent support and guided me through the entire PostNord–Shopify connection with great professionalism. She was clear, efficient, and made the whole process smooth and stress-free. Highly recommended! 5 stars :)

VårdaMedStil

Dec 05, 2025  on Shopify

No body could help integrate Postnord into Shopify except Uniwin!!!! Without them, this mission would have bee impossible! Nemi has been super patients, kind, helpful and supportive! She didn't me be in this alone. From start she has been dedicated to help and with her knowledge she made me happy at the end. Im super happy and now stress free! Thanks to Nemi and Uniwin! I highly recommend them 10000000 times if u really need help and support! Other apps etc they give you email services which is pointless but with this u get help straight up and problem solved at the end. Im. glad I finally found them cuz I know they will always have my back. Thank u once agin Nemi!

Dóra

Dec 01, 2025  on Shopify

I have called Nemi so many times and she is incredible with answering me, the only thing with the app is that the orders dosent mark as delivered.

Linaqol

Nov 17, 2025  on Shopify

Very helpful service

Essenza Naturals

Oct 23, 2025  on Shopify

REF Stockholm

Oct 07, 2025  on Shopify

Very happy with the support from Nemi. She helped us with all the settings over a call.

GLACR

Sep 12, 2025  on Shopify

Nemi is awesome! She has helped us setting up the configs for several different stores. Love the this app when shipping with PostNord. Its very easy to use and seamless as soon as the setup is done!

Designhallen

Aug 07, 2025  on Shopify

i got the help i needed thanks to Nemi we got into a google meeting and she explained everything in details got everything fixed.

Hummusson

Aug 05, 2025  on Shopify

Very good and fast service in case of questions. Good integration with postnord

jsonsweden.com

Jul 14, 2025  on Shopify

I'm very grateful for the wonderful service Priya provided. She was patient and clearly cared about making sure everything was correct for me. //Mikael at J:sonSweden.com

Bättre Kött

Jun 13, 2025  on Shopify

good customer service from Nemi!! (:

LiveYourBest

Mar 20, 2025  on Shopify

Can super good support from Nemi @ Uniwin on setting up the service! Know everthing works smoothly :) Thanks a lot Nemi!

Ninjaplast

Jan 27, 2025  on Shopify

As if the simple and smooth integration wasn't enough - the support is world class! Thank you Uniwin.

Lufolk

Jan 23, 2025  on Shopify

Works well! I had few issues but the support is quick and friendly. would recommend

Folkart

Jan 09, 2025  on Shopify

Vi har haft lite problem med installationen av appen. Det verkar finnas ett problem när man gör installationen från mobilen som de försöker åtgärda nu men vi fick riktigt professionellt hjälp av app utvecklaren och gjorde klart installationen så appen rekommenderas.

a h r i

Dec 10, 2024  on Shopify

I would like to give five stars to Nemi for her exceptional support. She demonstrated remarkable patience throughout our interaction, carefully listening to my concerns and ensuring I felt understood. Additionally, her ability to resolve my issue so quickly and efficiently truly stood out. It’s rare to encounter such a perfect balance of professionalism and empathy in customer service. Thank you, Nemi, for making this experience so smooth and pleasant!

Susanna Falken Jewellery

Oct 23, 2024  on Shopify

Snäll service personal som hjälpte till att förklara hur det funkar.

lobloo

Aug 26, 2024  on Shopify

Professional and good service

Vasterbottenssapa

Mar 28, 2024  on Shopify

Supporten för den här appen är fantastisk! De löser allt direkt på skärmen, så snabbt och smidigt. Jag är så tacksam speciellt för Priyha som hjälpt mig under lång tid nu, snabb och mycket påläst kvinna.

Coin de Rêve

Jan 04, 2024  on Shopify

So happy with the app, which helps us provide the shipping service that we need for our different markets. Also have to mention the excellent support and service! We had some small issue with the install and got help immediately. Highly recommend.

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