What Merchants Think

The overall feedback from merchants for the "PostNord by Uniwin" app is generally positive, particularly highlighting their satisfaction with the app's customer support and ease of integration. Merchants appreciate the quick assistance they receive, although some have experienced minor installation challenges. Despite this, they often note that these issues were addressed effectively by the support team, leading to an overall satisfying experience.

Key Strengths

• World-class customer support, praised for being quick, professional, and empathetic.
• Simple and smooth integration process.
• Effective problem-solving assistance provided during installations and operations.
• Responsive and friendly support team members.
• Facilitates reliable and efficient shipping services across different markets.

Common Concerns

• Installation issues, particularly when attempting installation from mobile devices.
• Lack of certain features like distance measurement to pickup points.
• Billing and cancellation confusions, as highlighted in one negative review.

Final Thoughts

Overall, "PostNord by Uniwin" is well-received by its users due to its effective functionality and exemplary customer service. While there are occasional installation and billing concerns, the app's support team is a notable strength that mitigates these setbacks efficiently, resulting in a broadly recommendable shipping solution app.