Reviews: PostNord by Uniwin

Customer reviews: PostNord by Uniwin

Reviews (38)

Overall rating

4.6

5

11
4

2
3
2
1

1

What Merchants Think

The overall feedback from merchants for the "PostNord by Uniwin" app is generally positive, particularly highlighting their satisfaction with the app's customer support and ease of integration. Merchants appreciate the quick assistance they receive, although some have experienced minor installation challenges. Despite this, they often note that these issues were addressed effectively by the support team, leading to an overall satisfying experience.

Key Strengths

World-class customer support, praised for being quick, professional, and empathetic.
Simple and smooth integration process.
Effective problem-solving assistance provided during installations and operations.
Responsive and friendly support team members.
Facilitates reliable and efficient shipping services across different markets.

Common Concerns

Installation issues, particularly when attempting installation from mobile devices.
Lack of certain features like distance measurement to pickup points.
Billing and cancellation confusions, as highlighted in one negative review.

Final Thoughts

Overall, "PostNord by Uniwin" is well-received by its users due to its effective functionality and exemplary customer service. While there are occasional installation and billing concerns, the app's support team is a notable strength that mitigates these setbacks efficiently, resulting in a broadly recommendable shipping solution app.

Ninjaplast

Jan 27, 2025 on Shopify

As if the simple and smooth integration wasn't enough - the support is world class! Thank you Uniwin.

Folkart

Jan 09, 2025 on Shopify

Vi har haft lite problem med installationen av appen. Det verkar finnas ett problem när man gör installationen från mobilen som de försöker åtgärda nu men vi fick riktigt professionellt hjälp av app utvecklaren och gjorde klart installationen så appen rekommenderas.

a h r i

Dec 10, 2024 on Shopify

I would like to give five stars to Nemi for her exceptional support. She demonstrated remarkable patience throughout our interaction, carefully listening to my concerns and ensuring I felt understood. Additionally, her ability to resolve my issue so quickly and efficiently truly stood out. It’s rare to encounter such a perfect balance of professionalism and empathy in customer service. Thank you, Nemi, for making this experience so smooth and pleasant!

Novarelis

Aug 22, 2024 on Shopify

Världens sämsta skit, fortsätter fakturerar efter jag sagt upp det, och skickar Svea inkasso brev på tjänster jag inte använt månader efter uppsägning.

Vasterbottenssapa

Mar 28, 2024 on Shopify

Supporten för den här appen är fantastisk! De löser allt direkt på skärmen, så snabbt och smidigt. Jag är så tacksam speciellt för Priyha som hjälpt mig under lång tid nu, snabb och mycket påläst kvinna.

Coin de Rêve

Jan 04, 2024 on Shopify

So happy with the app, which helps us provide the shipping service that we need for our different markets. Also have to mention the excellent support and service! We had some small issue with the install and got help immediately. Highly recommend.

Von Norten

Nov 30, 2023 on Shopify

Absolutely amazing Customer Service. Thilip was absolutely amazing and helped out with so much more than just the app!