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Customer reviews: CartHook Upsells

Develop by CartHook

Reviews (95)

Overall rating
4.9

What Merchants Think

Merchants view "CartHook Upsells" as a highly effective tool for enhancing sales through upsells and increasing average order values (AOV). The app is praised for its user-friendly interface and the significant support offered by its customer service team. Many users report substantial improvements in conversion rates and express satisfaction with the app's functionalities and ease of deployment.

Key Strengths

  • Exceptional customer support, with special mentions of staff like Adel, Tarik, and Amina for their comprehensive assistance and responsiveness.
  • Easy to use with a straightforward setup process.
  • Effective in increasing average order values and sales conversions.
  • Highly supportive onboarding, with personalized calls and guidance provided.
  • Valuable A/B testing features and analytics for optimization.
  • Positive customer experiences with the app’s performance and insights.

Common Concerns

  • Technical issues during setup, including installation bugs and occasional server errors.
  • Some users reported minor difficulties requiring technical resolution.

Final Thoughts

"CartHook Upsells" is widely regarded as an outstanding solution for merchants looking to enhance their post-purchase sales funnel strategies. The app's ease of use, powerful features, and especially its unparalleled customer support make it a highly recommended choice for businesses seeking to increase their revenue through effective upsell tactics.

Mindee

Aug 05, 2024  on Shopify

Just had a chat with Tarik, he was generous enough with his time to help us create a funnel live on the call and gave us some incredible advice for our store. Give this guy a 5x pay rise as soon as possible and protect him at all costs!

Jupiter Laboratories Ireland Ltd

Jul 30, 2024  on Shopify

Carthook has gone above and beyond to work with us in ensuring the app is functioning smoothly across all of our stores. Sela provided amazing customer service and took the time to make sure we were satisfied! Top notch customer service!

Proper Good

Jul 22, 2024  on Shopify

Carthook has been an amazing app for us! We have fantastic conversion rates, and it is something that our customers love too- a true win/win! More sales and happy customers. The customer service is best in class and working with Adel has been very helpful to optimize the whole set up! Highly recommend.

Rocking The Dog Mom Life

Jul 16, 2024  on Shopify

One on one video call setting up app. This type of service is a dying breed. Getting set up correctly and having them willing to help and adjust is simply incredible. Adel, set me up and I couldn't be happier with the onboarding.

What's Pup

Jul 16, 2024  on Shopify

The best customer service hands down. We have been struggling with post purchase upsells on our store and product manager Tarik and Amina helped us to integrate carthook and to make sure its running smoothly, if we ran into any issues or had any questions we got an answer to our emails almost instantly. Its wonderful to work with a team and an app you can rely on.

Aleo Shop

Jul 15, 2024  on Shopify

CartHook is so easy to use. It took me minutes to deploy my funnels. Adel at CartHook have been a massive help in onboarding us. He shared great suggestions and industry benchmarks, best practices that will really help with our performance. Appreciate your time, Adel.

Sandi's Bling Galore

Jul 09, 2024  on Shopify

Adel was so very professional and friendly. I felt very at easy with him and trusted him completely. He also put me completely at ease of and explained all he was doing so I understood. My husband is going to possibly contact him and get his store going also. Thank you again Adel for what you have done.

Hermoza

Apr 26, 2024  on Shopify

Adel Rovcanin was such a wealth of knowledge. I am not tech savvy and he walked me through everything with great patience and expertise. He had great ideas to add to our site as well. We are excited to see how this will work for us!

Fionna

Apr 23, 2024  on Shopify

Just recently got going with CartHook and both the app itself and the customer support has been absolutely AMAZING. The app definitely works and helped to increase our AOV. Adel was our account manager and was beyond helpful in getting us going. He was there every step of the way and helped get us setup. We were assessing other upsell apps, and our experience with CartHook really pushed us across the line. The app works well, it's easy to use and the support is just incredible. Can't recommend enough (If you're reading this, Adel thank you again!!!).

Ana Luisa

Mar 27, 2024  on Shopify

CartHook has been very easy to use and a quick win to garner additional sales! Thanks to Adel for the support in optimizing our experience.

Schaefer Outfitter

Mar 06, 2024  on Shopify

Easy to use and we are constantly improving with the A/B testing feature. Their support team is very responsive and Adel worked with me to to solve some problems right away! I am looking at their other apps with Shop Circle after such a great experience.

Kadi Boutique

Mar 04, 2024  on Shopify

I recently used CartHook for my online store and was impressed with its user-friendly interface and the improvement it brought to our checkout process. What stood out the most, however, was the exceptional support from their team. Tarik and Adel were particularly helpful, providing guidance and answering all my questions during a support call.

Bragg

Aug 10, 2023  on Shopify

CartHook is a great app when it comes to product upsells. I like the layout of the portal and the data we pull is very useful. Tina has been so helpful and easy to reach whenever any questions come up.

Jupiter Labs

May 15, 2023  on Shopify

I did extensive research on upsell apps and CartHook has proven to be the best. They provide the best design and customization we could find. Tina with the support team is always so kind and helpful! We've been using about a year now.

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