Customer reviews: TikTok Pixel Installer — ADT

<h3>What Merchants Think</h3> <p>PixelPro: Easy Pixel Install has received mixed feedback from merchants. While many users praise its effectiveness in installing and managing TikTok pixels, some express significant dissatisfaction with its pricing and customer service.</p> <h3>Key Strengths</h3> <ul> <li>Efficient and quick setup of TikTok pixels, enabling effective ad tracking.</li> <li>Good customer support, often praised for being helpful and responsive.</li> <li>Valuable for merchants in countries where the official TikTok app is unavailable.</li> <li>User-friendly interface with in-depth analytics capabilities.</li> </ul> <h3>Common Concerns</h3> <ul> <li>High and unexpected charges reported by some users without usage.</li> <li>Billing issues, including repeated charges and challenges with obtaining refunds.</li> <li>Critical feedback about app performance and its impact on site speed.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "PixelPro: Easy Pixel Install" is a useful tool for merchants needing to manage their TikTok pixels efficiently, with effective support and comprehensive analytics. However, potential users should be cautious about pricing policies and ensure they monitor billing closely to avoid unexpected charges.</p>

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Reviews (86)

Overall rating

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What Merchants Think

PixelPro: Easy Pixel Install has received mixed feedback from merchants. While many users praise its effectiveness in installing and managing TikTok pixels, some express significant dissatisfaction with its pricing and customer service.

Key Strengths

Efficient and quick setup of TikTok pixels, enabling effective ad tracking.
Good customer support, often praised for being helpful and responsive.
Valuable for merchants in countries where the official TikTok app is unavailable.
User-friendly interface with in-depth analytics capabilities.

Common Concerns

High and unexpected charges reported by some users without usage.
Billing issues, including repeated charges and challenges with obtaining refunds.
Critical feedback about app performance and its impact on site speed.

Final Thoughts

Overall, "PixelPro: Easy Pixel Install" is a useful tool for merchants needing to manage their TikTok pixels efficiently, with effective support and comprehensive analytics. However, potential users should be cautious about pricing policies and ensure they monitor billing closely to avoid unexpected charges.

Rahma Beauty Store

Dec 25, 2024 on Shopify

Very bad experience

Bottled Baking Co

Dec 12, 2024 on Shopify

We have been charged £190 a month for this app despite not using it. That's a shocking amount to charge

Kawaii World

Dec 09, 2024 on Shopify

Uniqo

Nov 30, 2024 on Shopify

Dont install the app! The app is bad, and also the customer service is very bad! Use a other app!

Happy Tails Co.

Nov 24, 2024 on Shopify

Legit terrible service, doesn't work worth a damn. TikTok already has a better algorithms and they are a hell of a lot more willing to help as well don't waste your money on this just that just gonna slow your comp/site speed down with all the garbage script they put on your computer just go server side if you want the best data don't over pay for this trash.

MaxiStep

Oct 31, 2024 on Shopify

The pricing on this app is ridiculously stupid. Had this on my store for 4 days. I look back and now i have to pay $122 for nothing. Don't use this crap.

RainbowFlowerAU

Oct 09, 2024 on Shopify

NEVER USED THIS！I first received a charge notification on September 10. At that time, I contacted customer service online. I told them I had never used the service and didn’t know why I was charged. They said they couldn’t check it themselves and would pass it on to their colleagues in the back office. They also said that if it was confirmed that I hadn’t used the service, they would refund the money. They assured me that the subscription had been canceled, and I also uninstalled PixelPro for your TikTok Pixel. I asked if I would be charged again in the future, and they said there definitely wouldn’t be any more charges. But after that, I received no further response and didn’t get the refund for the previous charge. I thought maybe something went wrong, but today I received another charge. This is ridiculous! Not only did I not get a refund, but they also said there wouldn’t be any more charges, and yet I got charged again today! I demand a full refund!

果然萌膜

Aug 23, 2024 on Shopify

A very terrible app even you did not get any order they still charge. It was totally not like what they promise to customer Don't use this app