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Customer reviews: PixelPro: Easy Pixel Install

Develop by AdTrace
<h3>What Merchants Think</h3> <p>PixelPro: Easy Pixel Install has received mixed feedback from merchants. While many users praise its effectiveness in installing and managing TikTok pixels, some express significant dissatisfaction with its pricing and customer service.</p> <h3>Key Strengths</h3> <ul> <li>Efficient and quick setup of TikTok pixels, enabling effective ad tracking.</li> <li>Good customer support, often praised for being helpful and responsive.</li> <li>Valuable for merchants in countries where the official TikTok app is unavailable.</li> <li>User-friendly interface with in-depth analytics capabilities.</li> </ul> <h3>Common Concerns</h3> <ul> <li>High and unexpected charges reported by some users without usage.</li> <li>Billing issues, including repeated charges and challenges with obtaining refunds.</li> <li>Critical feedback about app performance and its impact on site speed.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "PixelPro: Easy Pixel Install" is a useful tool for merchants needing to manage their TikTok pixels efficiently, with effective support and comprehensive analytics. However, potential users should be cautious about pricing policies and ensure they monitor billing closely to avoid unexpected charges.</p>

Reviews (86)

Overall rating
4.4

What Merchants Think

PixelPro: Easy Pixel Install has received mixed feedback from merchants. While many users praise its effectiveness in installing and managing TikTok pixels, some express significant dissatisfaction with its pricing and customer service.

Key Strengths

  • Efficient and quick setup of TikTok pixels, enabling effective ad tracking.
  • Good customer support, often praised for being helpful and responsive.
  • Valuable for merchants in countries where the official TikTok app is unavailable.
  • User-friendly interface with in-depth analytics capabilities.

Common Concerns

  • High and unexpected charges reported by some users without usage.
  • Billing issues, including repeated charges and challenges with obtaining refunds.
  • Critical feedback about app performance and its impact on site speed.

Final Thoughts

Overall, "PixelPro: Easy Pixel Install" is a useful tool for merchants needing to manage their TikTok pixels efficiently, with effective support and comprehensive analytics. However, potential users should be cautious about pricing policies and ensure they monitor billing closely to avoid unexpected charges.

Alephskin

Dec 29, 2024  on Shopify

I'm getting ready to run my TikTok ads, and have been struggling to set up my pixel. This app was able to help me set up my pixel super quickly, and the events are all tracking. I highly recommend PixelPro!

mintibaute.ro

Dec 28, 2024  on Shopify

I highly recommend this app as it allows me to effectively track conversions from TikTok. In my country, the official TikTok app isn't available for installation, and this tool has been invaluable in helping me run ads without losing potential customers, even when a pixel isn't installed

Gilded Style

Dec 26, 2024  on Shopify

Everyone, download this app. It has greatly boosted my sales. Their customer care is also very good. Such a nice chat support.

Bottled Baking Co

Dec 12, 2024  on Shopify

We have been charged £190 a month for this app despite not using it. That's a shocking amount to charge

Happy Tails Co.

Nov 24, 2024  on Shopify

Legit terrible service, doesn't work worth a damn. TikTok already has a better algorithms and they are a hell of a lot more willing to help as well don't waste your money on this just that just gonna slow your comp/site speed down with all the garbage script they put on your computer just go server side if you want the best data don't over pay for this trash.

MaxiStep

Oct 31, 2024  on Shopify

The pricing on this app is ridiculously stupid. Had this on my store for 4 days. I look back and now i have to pay $122 for nothing. Don't use this crap.

RainbowFlowerAU

Oct 09, 2024  on Shopify

NEVER USED THIS!I first received a charge notification on September 10. At that time, I contacted customer service online. I told them I had never used the service and didn’t know why I was charged. They said they couldn’t check it themselves and would pass it on to their colleagues in the back office. They also said that if it was confirmed that I hadn’t used the service, they would refund the money. They assured me that the subscription had been canceled, and I also uninstalled PixelPro for your TikTok Pixel. I asked if I would be charged again in the future, and they said there definitely wouldn’t be any more charges. But after that, I received no further response and didn’t get the refund for the previous charge. I thought maybe something went wrong, but today I received another charge. This is ridiculous! Not only did I not get a refund, but they also said there wouldn’t be any more charges, and yet I got charged again today! I demand a full refund!

FjordVogue

Oct 06, 2024  on Shopify

Had trouble with installing enhanced tracking, but the service provided me the right help! thankyou!

果然萌膜

Aug 23, 2024  on Shopify

A very terrible app even you did not get any order they still charge. It was totally not like what they promise to customer Don't use this app

Russel Bohannon

Jan 14, 2024  on Shopify

t isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.t isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.

Giarité

Dec 27, 2023  on Shopify

An essential tool for every e-commerce business and marketer! By far, it is way better than other similar apps because it offers a more in-depth analysis and the interface is easier to navigate. Our team definitely recommend it!

Carpaqua™

Oct 08, 2023  on Shopify

Amazing experience! Alison is truly great. I came to the live chat after I was left completely confused by how to integrate the pixel into my store and connect it to tiktok. Since tiktok has the account, the business center and the ads manager It was really too much. All I wanted was to create a campaign and was stuck at the pixel which was not verifying. In matter of minutes I was good to go. Besides that, she provided great information on other ways I could improve my website conversion and she explained in detail how the app can integrade analytics from all the platforms I use. I have google, tiktok, facebook and instagram. I am sure in the future I will be satisfied even more with the support when I will need to scale my business and will be confused about the data. Definetely worth it!

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