Pixels ‑ Print On Demand logo

Customer reviews: Pixels ‑ Print On Demand

Develop by Pixels.com

Reviews (97)

Overall rating
3.3

What Merchants Think

Merchants generally express satisfaction with the "Pixels ‑ Print On Demand" app, particularly praising the exceptional quality of art prints and fast shipping times. Many longtime users highlight the reliability of the app and the additional sales channels provided through Fine Art America. Despite some technical challenges and issues with customer service response times, merchants appreciate the support team, especially specific representatives like Alex, who are effective in resolving issues.

Key Strengths

  • Quality of art prints is exceptional.
  • Fast shipping times.
  • Effective customer support when available, especially from specific representatives like Alex.
  • Addition of sales channels through Fine Art America.
  • Capability to manage a large variety of product sizes and types easily.

Common Concerns

  • Initial setup can be challenging without effective guidance.
  • Customer service response times can be inconsistent.
  • Order processing delays and lack of timely updates.
  • Misleading pricing structures, particularly for apparel.
  • Intermittent technical issues with the app, such as SSL certificate errors.

Final Thoughts

The "Pixels ‑ Print On Demand" app is generally well-received for its product quality and functionality within Shopify stores. While users face some challenges with service consistency and technical glitches, the app remains a strong choice for merchants valuing high-quality prints and additional sales channels. Continuous improvements and proactive support interventions could enhance its overall value proposition.

Gasir Cronin

Oct 20, 2024  on Shopify

The quality of the art prints is exceptional, a crucial element to our design business. That said, we did have a few early issues setting up the store, but the support from Pixels is fantastic. Alex ...

mor alien designs

Jul 25, 2023  on Shopify

I've only used this app and POD supplier twice, but both times the products were produced and shipped quickly. I got the wood, acrylic, metal and canvas prints and all turned out brilliantly. I recently ran into a problem with the app not opening up correctly. I emailed tech support and with in a few hours I had a response. Followed their suggestions and BOOM! I was off and running again. So far I have had nothing but positive contact with this vendor and highly recommend them.

SeaKoast

Sep 30, 2022  on Shopify

I have been using the Pixels app since 2018 and definitely recommend this app. Pixels prints with outstanding quality and fast shipping times. Our Shopify store currently offers prints, home décor, and accessories with the Pixels app. Here is a little background as to why we chose Pixels as our primary POD company to work with. I am a 2nd generation graphic artist. We started a family business in 1992, specializing in high end, high volume screen printing on apparel. 100% of our work was in-house from new artwork generation, to separating the print colors, printing film positives, stretching screens, exposing and reclaiming screens, etc. Our press ran 8 color simulated process designs at 70 dozen shirts per hour with a 0.01% misprint ratio. Typical across the industry was 30 doz/hr with a 2% misprint ratio. Our ‘down time’ between jobs was 16 minutes to clear one set of screens, set up the next job and have a perfectly printed shirt in hand. The industry average was about an hour. It was like a Formula One racing pit stop. I was Production Manager and Quality Control Officer and created our Standard Operating Procedures. In 1998 we opened a retail store in a very busy tourist/resort town. All of our retail products were printed in our production shop. In 2003 we added dye sublimation to our product line. In 2008 we added a 44”, 12 color printer to print large format prints for our store. Matting and framing was also a part of the process. Our first e-commerce store began in 2003, offering both print on demand items and pre-printed items. When considering POD apps for our Shopify Store, I ordered samples and was impressed with the quality of the products from Pixels and decided to use Pixels and am fully committed. I have not been disappointed. As a bonus, each month I receive sales from Fine Art America which is something that no other app can offer. The added sales channel can be very profitable. I am very happy to have chosen Pixels as my primary POD app on Shopify!

David O'Keefe Studios

Jul 14, 2022  on Shopify

I've been using Pixels/Fine Art America for 6 years now and love the app. Support is Great and the quality is excellent!

Zapista

Jul 04, 2022  on Shopify

This App is excellent! I've been using their app for years with no problem. All orders have been fulfilled and delivered as promised. Their customer service is phenomenal! They respond so quickly and have genuinely helpful responses. I highly recommend Pixels!

Unratio

May 30, 2018  on Shopify

We are giving this app a five star review after a few months of testing it out. It offers prompt shipping, an easy to use interface and the flexibility to create a unique store within Shopify. The quality of the art prints is exceptional, a crucial element to our design business. That said, we did have a few early issues setting up the store, but the support from Pixels is fantastic. Alex answered all our questions and made sure we are happy customers.

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