Reviews: Pify Form Builder‑Contact Form

Customer reviews: Pify Contact Form Builder

Reviews (501)

Overall rating

4.6

5

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4

21
3

9
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1

10

What Merchants Think

The Pify Form Builder‑Contact Form app is highly appreciated by merchants for its ease of use, versatility, and excellent customer support. Users find it to be a comprehensive tool that meets diverse form-building needs, from simple contact forms to complex multi-step forms, making it suitable for both beginners and advanced users. The app is praised for its customization options and cost-effectiveness, even at the free tier level. However, a few users have reported issues with email functionality and submission viewing which can affect user experience.

Key Strengths

User-friendly interface with intuitive drag-and-drop functionality.
Wide range of customizable templates for various types of forms.
Exceptional customer support, often highlighted by name (e.g., Muxi).
Advanced features like conditional logic, file uploads, and multi-step forms.
Integration compatibility with Shopify themes.
Free plan with substantial features and affordable paid options.

Common Concerns

Issues with emails not being sent or received.
Problems accessing form submissions, particularly on the free plan.
Some users wish for more straightforward integration of custom pixels.
Complaints about enforced app reviews for removing branding.

Final Thoughts

Overall, the Pify Form Builder‑Contact Form app is well-received for its versatile and user-friendly design, along with its strong customer support. While most users are satisfied with its functionalities, some technical issues with email handling and form submission access have been noted. It remains a highly recommended option for merchants seeking reliable and customizable form-building solutions.

DT Collectable Toys

Jan 22, 2026 on Shopify

I’ve been using Pify Form Builder for some time now and couldn’t be happier. The app is very easy to use and offers lots of flexible options for creating and implementing forms exactly how you need them. What really sets Pify apart, though, is their support. I asked for some custom functionality that went beyond the standard app settings, and their response was clear, professional, and genuinely helpful. They fully understood what I needed and offered to implement a tailored solution, explaining everything in detail and handling it smoothly. It’s rare to find an app that combines ease of use, powerful features, and such responsive, customer-focused support. Highly recommended for anyone looking for a reliable and flexible form builder on Shopify.

WWCashews

Jan 07, 2026 on Shopify

BikerDruck

Dec 27, 2025 on Shopify

Macht was sie soll

BeOptimal

Nov 27, 2025 on Shopify

We tested numerous form creation apps, and Pify is by far the best. It offers numerous configuration options that other apps don't offer. Above all, it offers the ability to format almost any field with rich text. It also integrates products with sum functions excellently. Minor remaining issues were resolved immediately by support. Overall, a highly recommended app at a very reasonable price.

My Store

Nov 23, 2025 on Shopify

Zagoda Olive Oil

Oct 30, 2025 on Shopify

Great app, very useful and easy to use. Also has great customer service!

Illulart: Papier peint panoramique

Oct 28, 2025 on Shopify

l'application me convient

Zara Gul Studio

Oct 22, 2025 on Shopify

Easy to set up, gives you multiple options, good services. Recommended

The Hairloss Shop

Oct 21, 2025 on Shopify

Till I Die Apparel

Oct 18, 2025 on Shopify

The Pify Form Builder app is super easy to use and integrates seamlessly with our Shopify store. It’s intuitive, user-friendly, and their support team is quick and helpful.

tori kalmer

Oct 14, 2025 on Shopify

Regensify

Sep 26, 2025 on Shopify

Good support. Responsive reply

The Cake Daddy

Sep 25, 2025 on Shopify

Happy with this app

ZAGO STORE

Sep 23, 2025 on Shopify

camcreatez

Sep 18, 2025 on Shopify

T-Spot

Sep 17, 2025 on Shopify

Elizabeth Lamont

Sep 15, 2025 on Shopify

This is one of the best form builder apps, offering a wide range of field options and making it effortless to create and integrate forms into your website.

Laserworksuk

Sep 12, 2025 on Shopify

I need a custom form design for returns and the team went above and beyond to intergrade my thoughts into the design. They are always willing to help with anything that you ask of them. I would not hesitate to recommend this app to anyone needing a custom form for there store.

Luxury Affordable Photobooth

Sep 10, 2025 on Shopify

Such a good, customizable app. I definitely recommend for custom forms

The DesiCult

Sep 05, 2025 on Shopify