What Merchants Think

The Pify Form Builder‑Contact Form app is highly appreciated by merchants for its ease of use, versatility, and excellent customer support. Users find it to be a comprehensive tool that meets diverse form-building needs, from simple contact forms to complex multi-step forms, making it suitable for both beginners and advanced users. The app is praised for its customization options and cost-effectiveness, even at the free tier level. However, a few users have reported issues with email functionality and submission viewing which can affect user experience.

Key Strengths

• User-friendly interface with intuitive drag-and-drop functionality.
• Wide range of customizable templates for various types of forms.
• Exceptional customer support, often highlighted by name (e.g., Muxi).
• Advanced features like conditional logic, file uploads, and multi-step forms.
• Integration compatibility with Shopify themes.
• Free plan with substantial features and affordable paid options.

Common Concerns

• Issues with emails not being sent or received.
• Problems accessing form submissions, particularly on the free plan.
• Some users wish for more straightforward integration of custom pixels.
• Complaints about enforced app reviews for removing branding.

Final Thoughts

Overall, the Pify Form Builder‑Contact Form app is well-received for its versatile and user-friendly design, along with its strong customer support. While most users are satisfied with its functionalities, some technical issues with email handling and form submission access have been noted. It remains a highly recommended option for merchants seeking reliable and customizable form-building solutions.