Reviews: Opinew Product Reviews App UGC

Customer reviews: Opinew Product Reviews App UGC

Reviews (1,735)

Overall rating

4.7

5

124
4

7
3

3
2

2
1

10

What Merchants Think

Overall, merchants appreciate "Opinew Product Reviews App UGC" for its robust customer support and comprehensive range of features which many find beneficial for managing product reviews. However, the app seems to have notable stability issues that some users find problematic, impacting its reliability for professional use.

Key Strengths

Outstanding customer support, noted for being prompt and helpful.
Ease of installation and setup process, often praised by users.
Ability to import reviews from other platforms efficiently, particularly valued by users who wish to consolidate reviews.
Customizable and comprehensive features that enhance store performance.

Common Concerns

Frequent bugs and stability issues impacting user experience.
Unexpected costs and a lack of pricing transparency concerning additional features.
Some features may be removed unless users upgrade, causing inconvenience.
Occasional delays in customer support responses.

Final Thoughts

"Opinew Product Reviews App UGC" is a powerful tool for merchants looking to enhance their e-commerce reviews strategy with its rich features and excellent customer service. However, potential users should be wary of its current stability issues and ensure clear communication with support regarding pricing and features before committing.

AromaCompound

Nov 02, 2024 on Shopify

Support chat replies very fast and helpful

BOUTIQUE SOVIST

Oct 30, 2024 on Shopify

Au début un peu dur dur mais heureusement il y a de l'aide rapide et traduite via le tchat. merci

4inch.STORE

Oct 29, 2024 on Shopify

よい

thestickerco

Oct 29, 2024 on Shopify

Salam Pharmacy

Oct 27, 2024 on Shopify

Belena

Oct 24, 2024 on Shopify

Excellent reviews app with Q&A. I would love to see more options in the design UI. 10/10 The app is flawless with many customizable features.

Hair Gain Now

Oct 23, 2024 on Shopify

Probably the best reviews app out there. Paul and the support team are so quick to help. The app looks great with plenty of styles to choose from. I managed to migrate over from Yotpo within 15 minutes, was as simple as uploading a CSV!

MAXSTRENGTH

Oct 20, 2024 on Shopify

Wycon

Oct 20, 2024 on Shopify

super

Enigma Essentials

Oct 09, 2024 on Shopify

great customer service

Grow Queen

Oct 08, 2024 on Shopify

So far so good - really good customer support which is necessary for an app like this - I think its tremendously valuable to be able to import and use reviews from other platforms it makes the reviews themselves a lot more valuable to be able to use them universally. Great idea

Kidskin

Oct 05, 2024 on Shopify

I am always very happy working with Opinew. Their customer support is great. I use them for all my stores.

EVIQO

Oct 03, 2024 on Shopify

great

Fine Saratoga Ltd

Oct 02, 2024 on Shopify

Opinew is a great app. I had a great on-boarding call with Paul. He was very informative and was able to tell me straight away which features I should be implementing. This app is a great asset to any Shopify store.

Moodyfy

Oct 01, 2024 on Shopify

Long

Sep 29, 2024 on Shopify

Andres me respondeu com paciencia, otimo funcionario

Krafthome

Sep 26, 2024 on Shopify

Andres was great!

Jacques Du Manoir

Sep 26, 2024 on Shopify

I really appreciate super fast support. They help resolve any issue straight away.

Stool Shed

Sep 25, 2024 on Shopify

Admire Mine

Sep 24, 2024 on Shopify

this app is very helpful the chat helped me out a lot and guide me though step by step on how to change the colour would highly recommend this app