Reviews: Opinew Product Reviews App UGC

Customer reviews: Opinew Product Reviews App UGC

Reviews (628)

Overall rating

4.5

5

145
4

9
3

4
2

4
1

18

What Merchants Think

Overall, merchants appreciate "Opinew Product Reviews App UGC" for its robust customer support and comprehensive range of features which many find beneficial for managing product reviews. However, the app seems to have notable stability issues that some users find problematic, impacting its reliability for professional use.

Key Strengths

Outstanding customer support, noted for being prompt and helpful.
Ease of installation and setup process, often praised by users.
Ability to import reviews from other platforms efficiently, particularly valued by users who wish to consolidate reviews.
Customizable and comprehensive features that enhance store performance.

Common Concerns

Frequent bugs and stability issues impacting user experience.
Unexpected costs and a lack of pricing transparency concerning additional features.
Some features may be removed unless users upgrade, causing inconvenience.
Occasional delays in customer support responses.

Final Thoughts

"Opinew Product Reviews App UGC" is a powerful tool for merchants looking to enhance their e-commerce reviews strategy with its rich features and excellent customer service. However, potential users should be wary of its current stability issues and ensure clear communication with support regarding pricing and features before committing.

Dabbsson US

Sep 01, 2025 on Shopify

This app is very easy to use as a reviews app. We have used this app for years and it has been very helpful. Customer service is nice and helpful as well.

Elanen Naturals

Aug 26, 2025 on Shopify

great and quick customer service and great app for displaying reviews from amazon!

Apollo Funsport

Aug 26, 2025 on Shopify

Helps a lot with Review Management / Importing, Support is also fast and helpfull

CAREKING

Aug 15, 2025 on Shopify

Thank you

enjoy game japan

Jul 25, 2025 on Shopify

Bumble & Bright

Jul 18, 2025 on Shopify

It was a little hard to figure out at first with some screens not loading. But support was super quick and extremely helpful and I was able to get it all setup.

Enday

Jul 02, 2025 on Shopify

GolfThing

Jun 14, 2025 on Shopify

Prompt help when i as stuggling with a technical issue

Bare Home

Jun 09, 2025 on Shopify

We've been really impressed with the Opinew app and, more importantly, the team behind it. From the initial setup to ongoing customizations, their support has been nothing short of excellent. They worked closely with us to make sure the app integrated seamlessly with our store and have continued to help us tailor features to meet our evolving needs. It's rare to find a team this responsive and invested in your success. Highly recommend Opinew if you're looking for a powerful, flexible review solution with top-notch support.

MYSTERY BOX SHOP

May 31, 2025 on Shopify

GREAT

MotorHaus

May 28, 2025 on Shopify

Lina is the best support help for my implementation!! Thanks!!

COCOMO

May 25, 2025 on Shopify

We've tried many apps on Shopify, but this one truly stands out. It's user-friendly, highly customizable, and has made a big difference in how we collect and display reviews on our site. The support team is fast, responsive, and always helpful whenever we need assistance. Highly recommended for any store looking to build trust and boost conversions through authentic customer feedback!

Nashville Metal Art

May 13, 2025 on Shopify

always been a good review app. thanks!

KAD-ID STORE

May 12, 2025 on Shopify

Great customer service!

Bottega di Cate

Apr 11, 2025 on Shopify

ottimo servizio clienti, utilizzo intuitivo, buona grafica

Lyrapharma SL

Apr 11, 2025 on Shopify

muy buena app. Un poco cara, pero el servicio técnico es muy bueno.

Bskt Design

Mar 20, 2025 on Shopify

Super fast help, issue resolved in 2 minutes, always there to help

Tiroxi

Mar 19, 2025 on Shopify

aurumgrace.com

Mar 06, 2025 on Shopify

I'm really satisfied with the App and the support as well! Support is fast and really took care over my issue! Thanks!!

pharm2u

Mar 05, 2025 on Shopify

Opinew is a must-have for managing reviews on Shopify! The app works seamlessly, and the support team is amazing. Huge thanks to Eldin and Irina for their excellent customer service, they go above and beyond! Highly recommend!