<h3>What Merchants Think</h3> <p> Merchants have mixed feelings about the "Pfand ‑ Deposit &amp; Cart Fee" app. While many appreciate its functionality and effectiveness in applying additional fees, they often face challenges with customer support responsiveness. The support team, particularly Niyam, frequently receives praise for their assistance, yet there are notable instances where timely support is lacking, affecting overall satisfaction. </p> <h3>Key Strengths</h3> <ul> <li>Effective in applying transaction and additional fees on POS systems and online stores.</li> <li>Competitive pricing makes it attractive for many merchants.</li> <li>Support from specific team members, such as Niyam, is highly valued when provided.</li> <li>User-friendly interface once initial setup issues are resolved.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Inconsistent and sometimes late responses from customer support.</li> <li>Technical issues, such as DNS errors and difficulties accessing the app.</li> <li>Discrepancies in refund policies, especially regarding the trial period.</li> <li>Challenges in setup without clear guidance from the developer.</li> </ul> <h3>Final Thoughts</h3> <p> "Pfand ‑ Deposit &amp; Cart Fee" is a valuable tool for managing additional fees but is marred by support and technical concerns. While it excels in its primary functions when working correctly, improvements in customer service and technical reliability could greatly enhance its overall user experience. </p>