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Customer reviews: Parcely.app

Develop by Pulsev

Reviews (74)

Overall rating
4.4

What Merchants Think

Merchants generally perceive "Parcely.app" as a valuable tool that significantly enhances their store management capabilities. The app is praised primarily for its efficiency in providing multiple shipping options and the exceptional customer service that supports its users throughout the setup and maintenance process. However, some users encounter occasional technical challenges.

Key Strengths

  • Outstanding customer service and support.
  • Ease of use and simplicity in setup.
  • Ability to integrate multiple shipping providers.
  • Free professional setup assistance.
  • Effective management of delivery options for customers.
  • Cost-effective for Shopify merchants.

Common Concerns

  • Occasional functionality issues with certain integrations, such as Foxpost.
  • Delayed setting updates causing frustration during configuration.
  • Lack of clear instructions or difficulty in managing the free trial cancellation.
  • Slow loading times when saving settings.

Final Thoughts

"Parcely.app" is well-received by its users for its robust features and support excellence, making it a favored choice for managing shipping solutions. While there are some technical areas for improvement, the consistent approval of its customer service and integration capabilities suggests that it remains a highly recommended tool for merchants seeking to streamline their shipping processes.

Alaushu

Oct 24, 2024  on Shopify

So far this is a great product. I find it very helpful. But the best thing and a perfect example to all the Apps - Customer Service. Outstanding, 110% best. Team is here to support and help out quickly when support is needed. Install this app and enjoy the luxury of having a help with all the setup. RECOMMEND!!!

Ekzemfree.cz

Oct 12, 2024  on Shopify

Good application, alowing for better customer/user experience than other pick up point apps that force you to pick the delivery location only after a payment is done. Haven't found a better option when you do not have shopify plus.

Ivy Store

Oct 02, 2024  on Shopify

Great experience so far, very helpful and responsive staff. Quick as well! Thank you for everything!

KLAE

Sep 24, 2024  on Shopify

The app is great and makes it very easy for us to offer multiple delivery options to our customers. The excellent customer support is a huge added value: they set up everything for our webshop very quickly, professionally and completely free. 100% would recommend!

LIPSELL

Sep 22, 2024  on Shopify

App is really simple and easy to use - the customer support was very fast to reply and Erik helped us through every step of the setup process. We were able to integrate additional shipping providers and now we can offer parcel locker delivery to our customers.

Gipsy Soul Jewellery

Aug 25, 2024  on Shopify

I needed to set up shipping to my store and I had this done absolutely free and super quick! Customer service is very good. Happy with the service. Thanks again

SafeBeBag

Jun 30, 2024  on Shopify

Great! Parcely.app works perfectly with Pactic, a Hungarian aggregator shipping service provider, through which we access GLS, MPL, DPD, and other carriers. The app developer provided remote setup assistance for free, almost immediately. Thank you very much! In terms of value for money, it is one of the best shipping applications on Shopify!

MSM NATTY

Mar 25, 2024  on Shopify

Had a really great expirience! Whislt the apps general UX/UI might seem a bit old fashioned, it is easy to work with once you get the gist of it. I would like to say a SPECIAL thanks to Erik, I guess a Latvian member of the parcelyapp team, he really helped a lot on setting up my dpd and omniva api's, and very much went above and beyond to help our store, this has truly been a satisfying expirience.

Cseles, a felnőtt szörp

Nov 02, 2023  on Shopify

The support is very fast and always ready to help. They solved our problem very fast, and noticed us when it was ready. I could really recommend Parcely. :)

PowerBeads

Nov 01, 2023  on Shopify

Excellent support for Shopify store integration, everything was done by support without extra cost. Perfect!

Fika24.eu

Oct 16, 2023  on Shopify

I am very satisfied with the App and service provided by their team. App is a saviour in our business locations. Their support helped me to setup app and also did extra adjustments and modifications free of charge. This is definitely must have app!

activé FiberShake Eesti

Jul 07, 2023  on Shopify

Heard a lot of good things about the App, so it was the first choice for our starting business in Estonia. It was a very good decision! Parcely works perfectly and flowlessly, and a big extra benefit is the customer service, which is extremely good. These guys are quick, helpful and effective in support – really exceptional service, which is highly appreciated. I strongly recommend!

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