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Parcel Plus

Develop by Shopify
Free plan available

Automatically track parcels and resolve delivery issues via WhatsApp.

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About Parcel Plus

Launched Oct 16, 2025

Categories

Shipping solutions - Other

Built by Shopify

Address

46 Botanic Square, London, ENG, E14 0NJ, GB

Website Support Portal Privacy policy Tutorial FAQ Document
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Description

Stop fake delivery attempts and cut costs with smart parcel tracking automation.

Parcel Plus automatically tracks your in-transit orders by scraping courier tracking pages at regular intervals. When a failed delivery attempt is detected, the app instantly contacts your customer through an interactive WhatsApp poll to verify if the rider actually reached out, confirm the delivery issue, and choose between reattempt or cancellation. This seamless process prevents fake delivery attempts, lowers return costs, and keeps customers informed and engaged.

Parcel Plus automatically tracks your in-transit orders by scraping courier tracking pages at regular intervals. When a failed delivery attempt is detected, the app instantly contacts your customer through an interactive WhatsApp poll to verify if the rider actually reached out, confirm the delivery issue, and choose between reattempt or cancellation. This seamless process prevents fake delivery attempts, lowers return costs, and keeps customers informed and engaged. more
  • Confirm delivery issues directly with customers on WhatsApp.
  • Prevent fake delivery attempts and reduce return losses.
  • Reattempt or cancel orders based on customer response.
  • Keep customers informed throughout their delivery journey.

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