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Pango Returns & Shipping logo

Pango Returns & Shipping

Develop by Shopify
Free plan available 14 Days Free Trial

Reduce return processing costs through instantaneous resale

Instant resale connection
Ai quality evaluation
Custom return portal
Detailed insights access
Flexible reimbursements
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About Pango Returns & Shipping

Launched Oct 09, 2024

Categories

Returns and exchanges

Built by Shopify

Address

2001 Wilshire Blvd. Suite 301 Santa Monica, Los Angeles, CA, 90403, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

All-in-one Platform for Returns & Exchanges, Shipping, and Tracking. Automate and customize your ops

Your customers deserve a branded and seamless experience. Our platform enhances the customer journey—from shipping to tracking and returns—helping brands improve retention, increase conversions, and upsell value. All while streamlining operations through continuous experimentation, data collection, and a customized, autonomous AI Agent for complex tasks.

Your customers deserve a branded and seamless experience. Our platform enhances the customer journey—from shipping to tracking and returns—helping brands improve retention, increase conversions, and upsell value. All while streamlining operations through continuous experimentation, data collection, and a customized, autonomous AI Agent for complex tasks. more
  • Incentivize exchanges with Bonus Credit, Shop Now options, and Instant Exchanges
  • Continuously experiment at checkout with pricing & options to boost conversion
  • Manage everything from one dashboard: sync, fulfill orders, and bulk print label
  • Build shopper confidence with tracking and gain insights into customer behavior
  • Automate everything with AI workflows across 40+ carriers, warehouses, and CX

Pros

  • AI-powered solution for assessing quality of returns
  • Instantaneous resale of returned items with no added costs
  • Streamlines return management, improving operational efficiency
  • Provides valuable insights and analytics for informed decision-making
  • Supports sustainability and enhanced profitability
  • Pioneering peer-to-peer return technology
  • Enhances customer experience with a user-friendly return portal
  • Automates quality control through AI evaluation
  • Flexible reimbursement options including in-store credit, gift cards, and refunds
  • Helps prevent return fraud through detailed insights and custom policies

Cons

  • Dependence on AI may lead to occasional inaccuracies in quality assessment
  • Customization and setup may require initial time investment
  • Potential privacy concerns with data handling and analytics
  • May not address all challenges related to the logistics of physical returns
  • Requires consistent monitoring and updates to maximize efficiency

Key Features

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