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PackFlow ‑ Returns & Tracking logo

PackFlow ‑ Returns & Tracking

Develop by Shopify

$9.99-$79.99

/ Month
Free plan available

Simplify returns and tracking with DHL integration and Shopify Flow support.

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About PackFlow ‑ Returns & Tracking

Launched Mar 29, 2026

Categories

Returns and exchanges

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Give customers a branded DHL return portal and real-time shipment tracking – directly on your store.

PackFlow lets your customers track shipments and submit returns directly from your storefront. The app connects to DHL business accounts to generate return shipping labels and QR codes automatically. Merchants manage all returns from a single dashboard with status tracking, exchange handling, and analytics. Supports Shopify Flow automation for tagging orders and triggering workflows on return events.

PackFlow lets your customers track shipments and submit returns directly from your storefront. The app connects to DHL business accounts to generate return shipping labels and QR codes automatically. Merchants manage all returns from a single dashboard with status tracking, exchange handling, and analytics. Supports Shopify Flow automation for tagging orders and triggering workflows on return events. more
  • Branded self-service return portal with item selection and reasons
  • Real-time DHL tracking page embedded directly in your storefront
  • Automatic DHL return label and QR code generation — no printer needed
  • Built-in exchange handling with variant selection for size or color swaps
  • Return analytics with trends, top reasons, and repeat returner insights

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