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Customer reviews: Outfy ‑ Social Media Auto Post

Develop by Outfy

Reviews (1,351)

Overall rating
4.6

What Merchants Think

Merchants are generally pleased with "Outfy ‑ Social Media Auto Post," as it effectively automates social media posts, saving them significant time and effort. Many users have reported that the app is intuitive and provides a user-friendly experience, whether on the free or paid plans. The service team, particularly Kumar, often receives commendations for their helpfulness and responsiveness. However, some issues with pricing transparency and customer service responsiveness have been noted.

Key Strengths

  • Effective automation of social media posts, saving time and effort.
  • User-friendly interface that's easy to understand and navigate.
  • Ability to schedule posts across multiple platforms with customizable templates.
  • Positive feedback on customer support, with specific praise for team members like Kumar.
  • Offers flexibility with both free and paid versions, allowing users to purchase credits instead of tying to a subscription.

Common Concerns

  • Issues with pricing plans, such as unexpected charges and lack of transparency.
  • Customer service responsiveness and efficiency concerns, particularly in handling refund requests.
  • Desire for more advanced features in lower-priced plans for small businesses.
  • Some reports of low-quality videos and images posted on social media.
  • Lack of specific post selection for product collections in automatic posting.

Final Thoughts

Overall, "Outfy ‑ Social Media Auto Post" is considered a valuable tool for merchants looking to streamline their social media marketing efforts. While the app excels in post automation and user-friendliness, potential users should be mindful of cost implications and customer service effectiveness. Continuous updates and improvements, especially in video quality and product posting controls, could enhance its value further.

She Happy Homemaker

Jun 12, 2024  on Shopify

So far so good. I would appreciate more options in the free version that would make me want to pay what is being asked for the paid version. It's rather steep.

Tracee Matthews llc dba artbytracee

Jun 12, 2024  on Shopify

This right here is one reason I do not like outfy. The customer service is awful. My membership was supposed to be canceled weeks ago. I am assuming since this email that is was not. The chats I had with support team were so time consuming and nothing was ever resolved.

Design House Print Shop

Jun 10, 2024  on Shopify

This is a nice app and it is very helpful for creating automated social media content. The customer service is top notch as Kumar did a great job helping me. I would recommend this app.

Bucks

May 28, 2024  on Shopify

Very good. It automates what (for me) is a dreary task: creating and executing social media posts. It's a good value for the money. I'm on the $40/mo plan and if your time is valuable and or you've ever looked at hiring someone to do this work for you, it's a steal. The product is pretty intuitive and I was up and running quickly. I'm still getting the feel for but so far I like it. I had one need for support and this was handled really quickly and professionally, to my satisfaction (and, it was a problem on my end). Recommended!

Dr Gus Nutrition

Apr 25, 2024  on Shopify

I puis recommend it but I think only the free version for now. I want to upgrade but all the things I need are in the most expensive version and as a small biz I can’t afford that right now. There are some tweaks that could be made I have noticed already.

Aqui's Fashion Fix

Apr 13, 2024  on Shopify

This is a very useful tool. I am starting out and the fact that they have a free option is great. I look forward to growing my shop so I can upgrade and use the full potential of this app.

Chefio

Apr 13, 2024  on Shopify

Overall ok product. Images, GIFs are good. Captions are good. Video wise has more room for improvement. instead of adding ust raw images , need some stock images related to product or movie videos. Just Raw images looks monotonous. For the cost may be Linkedin should be integrated. Looking for more features.

Moving Phrases

Apr 13, 2024  on Shopify

I'm impressed with their professionally done short videos to post on popular social media. Makes my life easier. Highly recommended for new starters, takes care of your social posts automatically while you focus on other important matters.

Stellar Real

Apr 11, 2024  on Shopify

Outfy's auto social media feature has been extremely beneficial for our business and we are very pleased with the results it has provided us. It has been a valuable tool in our social media marketing efforts.

Beaks Barks & Beyond

Mar 31, 2024  on Shopify

Started with the free version it's perfect for what I needed and never had any problems or issues with it! The paid version has a lot more features that I'm enjoying, and I'm hoping they continue to perfect this.

Lady Ros

Mar 26, 2024  on Shopify

I liked the app, it's user-friendly and opening it through the browser is very convenient. However, it lacks the most important feature in automatic posting applications. In automatic social media posting apps, you can't choose which products from which collection to post, which is a significant issue because, depending on the season or campaign, only the products we have specified in a particular collection should be shared automatically. Posting random products can harm social media networks. I hope you pay attention to this in your future updates.

Apple Iwatch Candy

Jan 30, 2024  on Shopify

I've been using Outfy for several years now, they continue to impress me with increasing posting methods, increasing types of social media, you can have multiple sales channels/stores in one place. Huge time saver, easy to use, is extremely consistent. Great customer service and I feel that you can't beat the price for what you get.

Ethereal Outfitters

Jan 29, 2024  on Shopify

Extremely useful app. It does a great job creating posts, reels, shots for all your social media platforms including IG, FB, Pinterest, Youtube, TikTok etc. Being a new business I am able to save couple hundred $ from hiring marketing agencies for posting/handling my social media accounts. Their customer support is exceptional and very hands-on. Recommend this app to anyone who is looking to manage their social media accounts who have budget constrains. This app got you all covered!

Zanlana Design

Jan 07, 2024  on Shopify

I'm absolutely enamored with this application – Outfy has become an indispensable tool that significantly simplifies my life. Gone are the days when I would dedicate hours each week to crafting social media posts; thanks to Outfy, that's a thing of the past. Although I primarily utilize the free version, I've found immense value in purchasing credits to enhance my posting capabilities. One of the aspects that truly stands out for me is the flexibility it offers. Unlike other platforms that require a commitment to a monthly subscription, Outfy allows users to leverage its features without being tied down to a recurring plan. This adaptability not only accommodates different user preferences but also empowers users to tailor their experience according to their specific needs. In essence, Outfy has not only streamlined my social media efforts but has also granted me the freedom to choose how I engage with its services. It's a game-changer that caters to both casual users and those looking for additional functionalities, making it an ideal solution for anyone seeking a versatile and user-friendly social media management experience.

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