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Customer reviews: Outfy ‑ Social Media Auto Post

Develop by Outfy

Reviews (382)

Overall rating
4.7

What Merchants Think

Merchants are generally pleased with "Outfy ‑ Social Media Auto Post," as it effectively automates social media posts, saving them significant time and effort. Many users have reported that the app is intuitive and provides a user-friendly experience, whether on the free or paid plans. The service team, particularly Kumar, often receives commendations for their helpfulness and responsiveness. However, some issues with pricing transparency and customer service responsiveness have been noted.

Key Strengths

  • Effective automation of social media posts, saving time and effort.
  • User-friendly interface that's easy to understand and navigate.
  • Ability to schedule posts across multiple platforms with customizable templates.
  • Positive feedback on customer support, with specific praise for team members like Kumar.
  • Offers flexibility with both free and paid versions, allowing users to purchase credits instead of tying to a subscription.

Common Concerns

  • Issues with pricing plans, such as unexpected charges and lack of transparency.
  • Customer service responsiveness and efficiency concerns, particularly in handling refund requests.
  • Desire for more advanced features in lower-priced plans for small businesses.
  • Some reports of low-quality videos and images posted on social media.
  • Lack of specific post selection for product collections in automatic posting.

Final Thoughts

Overall, "Outfy ‑ Social Media Auto Post" is considered a valuable tool for merchants looking to streamline their social media marketing efforts. While the app excels in post automation and user-friendliness, potential users should be mindful of cost implications and customer service effectiveness. Continuous updates and improvements, especially in video quality and product posting controls, could enhance its value further.

Fae Fire Shop

Aug 08, 2025  on Shopify

Easy to use! Professional looking and takes the weight off my shoulders knowing there are posts being made that I trust. Easy to edit and it's helped my brand awareness increase. Gaining new followers between this platform + my own posts that I was not getting months ago on my own.

That’s My JAmm Finds

Jul 29, 2025  on Shopify

Loving this app, and the customer service went above and beyond. This app has driven traffic rapidly with only just the free version, so I’m upgrading to Pro to really take advantage! Other products don’t compare!

Wendy Varner Designs

Jul 25, 2025  on Shopify

Kelina Chakma was super knowledgeable and helpful. She answered all my questions and offered to help me further in the future.

DATNEWDRIP

Jul 23, 2025  on Shopify

I don't write reviews often, but this app deserves it. Most apps will help you in some sort of way.. This app has helped me "so many ways". So if your reading reviews and using them to judge which app to choose to take care of automated posting, I'm here to tell you that you wont be disappointed if you download this one...

Fight to Fly Studio

Jul 16, 2025  on Shopify

This has done a great job of creating consistent and effective content for FB and IG and has helped drive traffic to my site. It's hands-off and has been working like clockwork. Thank you!

DealDXB

Jul 13, 2025  on Shopify

I have been using Outyfy for many years. It is a great tool and saved a lot of time. I never worried about at my social media posts after adding it to my store.

NatureBabiesHome

Jul 09, 2025  on Shopify

It does what is says on the tin ....if you don't like doing your own social media posts, this will save you alot of hassle and its easy to understand... I've only used the free version, but I would expect the paid one is well worth the money :)

Natural Escapes

Jul 07, 2025  on Shopify

Customer support is awesome and added a feature for me that is discontinued! I chatted at 8:30 pm my time and actually got the answers I was seeking. I also love how easy it is to use this app! I am looking forward to seeing how much it helps my business grow, as I am NOT consistent with social media!

Go Print Plus

Jul 07, 2025  on Shopify

The best of the best!! Outfy produces amazing Marketing for social media - better than an expensive marketing agency and does it automatically at a very reasonable cost. We use Outfy to post regularly on Facebook, Instagram, X, Pinterest, Youtube and Tiktok. I highly recommend!

Johns Direct

Jul 03, 2025  on Shopify

Top class product and amazing support today from Kim Big thank you Kim for solving my start up problems as new to this brilliant app. Wish they had LESS payment plan options as top one is extremely expensive Top class service. This is one of the best apps in shopify. Amazing quality service 7/24 BIG BIG Thank you for your help

You Had Me At Camo

Jun 30, 2025  on Shopify

Fast service on answering any questions. Excited to see how it helps to bring traffic to the website!

Twisted Edge Creations

Jun 29, 2025  on Shopify

Had some issues with needing to train the AI. Chat support(Kim) was awesome and was able to fix quickly.

Kozzyco

Jun 27, 2025  on Shopify

Great app for automatic posting to social media profiles. The images are clean and sharp. In addition, I can be used to post blogs.

Consultant

Jun 27, 2025  on Shopify

Customer service and CEO they were friendly they respond me immediately I recommended their services thank you Nirnay

Main Street Collective L.L.C

Jun 20, 2025  on Shopify

I had some challenges at first, but the Outfy team has been really phenomenal at helping me get things set up and automated appropriately. I appreciate that they can post to more than just instagram and facebook as few others do TikTok too. Helpdesk has been great, no issues so far!

Word Designs

Jun 16, 2025  on Shopify

Managing social media alone was exhausting—until I found Outfy. With a quick setup, it pulled content from my store and let me schedule posts across all platforms. Now my social feeds look polished, engagement is up, and I don’t spend hours creating content. Outfy handles the heavy lifting so I can focus on growing my business. — A solo store owner who finally found a smarter way to post

MyRadTee

Jun 16, 2025  on Shopify

I needed help with my subscription and Kumar Sunny responded quickly and solved my issue right away. Great service!

Emakujitia

Jun 15, 2025  on Shopify

I’ve just downloaded the app and it seems quite promising. In any case, the customer service appears to be very responsive and attentive.

Johns Direct

Jun 13, 2025  on Shopify

Top class product and amazing support today from Kim Big thank you Kim for solving my start up problems as new to this brilliant app. Wish they had LESS payment plan options as top one is extremely expensive

Nail Artists

Jun 05, 2025  on Shopify

Sehr gute Hilfe! War sofort zur Stelle und naht mich durch das Problem gelotst. Sehr gut Sunny! Vielen Danke

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