This app is fantastic, and the support team is incredibly helpful, no matter the time zone. I had a final chat with Tracy, who was excellent, along with the other team members who assisted us. Thank you all for your support!

Since i write the review after feedback requests have been implemented, i can state the following. So, after some weeks of testing: 1. Great light app. 2. Nice clean menus on dashboard. 3. Feedback requests have been implemented (yes, i have said that before but its not to take for sure it will happen) and was fast. Accidental? i don't know, i think more have gave feedback for some features to be added (like being able to name our flows and not only show a number). Shows to me that they listen. Was coincidence? We will see in the future. 4. Price: i can't imagine someone is complaining. More than reasonable pricing. -Suggested Improvements: 1. I would really like to be able to change the flow positions higher or lower so they can be somewhat "grouped" (e.g. to me it would be great to be able to have tier flows one after another then all order related flows). Maybe having some tabs that can be named to allow us to have flows grouped by function? If not possible then repositioning and some separators? Tiny suggestions that make things visually easier for us (for me at least). 2. A condition that makes a flow active for a period of time its a much much desired feature. I hope it can be done. 3. Add multiple tags and separate them by commas: Nothing huge here, but consider the tag to be active even if we don't have a space before the tag's name. I these features are added, then its a clear 5/5 for me. lets say for now its 4.5/5. Since i cant do that, 5 stars. 4 stars seems low rating to me.

Niel was super helpful with figuring out the app and getting it up and running!! So far it seems to be working as needed:)

La app está muy bien, es intuitiva. Es una lástima que no tenga el servicio que necesitaba. Pero aún así, Tracy es un encanto, y a tomado nota de mi petición que será consultada. Espero que la puedan realizar para poder darles 5*, porque realmente la app no está mal, sólo necesita tener más opciones. Lo importante es que lo que ofrezcan funcione. Y en principio funciona bien. Les deseo lo mejor y que avancen con los servicios prestados.

This is a wonderful app. I use it to automate customer service emails and it's working out so nicely. Integration with Google/Gmail is awesome too.

Best in class support, very fast and knowledgeable! simple user-friendly interface and very reasonable free tier limits, loving the Shopify Flow integration, was the sole reason originally got the app, since then got a couple order auto-tag workflows that became extremely useful even though originally thought we'd never need such functionality.

Ever wondered where your sales are coming from? This app has so many features to tell you everything you'll ever need to know! It's pretty amazing, I highly recommend! Their support team is amazing, you're in excellent hands if you happen to chat with Joyce! Thanks again!

App used to be fantastic, they recently changed their pricing model and didn't inform us so the app stopped working until we upgraded. Pretty dissapointing.

I would like to give more stars but I find the App although with lots of potential is hard to set up for someone without knowledge. Support did send me a link about how to set up the flows, but that was even more confusing - just images of you can set this flow up, and with 3 options A or B or C to get there, but no indication of how or what to choose. I don´t know if the App is great or not as I just feel for me I want an easier set up process.

I just discovered this wonderful app after Joyce from the Omega Pixel team recommended it to me. She was also really very kind in helping me get the setup right. I think it's so helpful because it allows you to get an overview of all the orders quickly, without going into each one, clicking, searching, and taking a long time. I will have a chance to study it well with a little more time, but now it looks awesome.