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Customer reviews: O: Auto Tag & Flow Automation

Develop by Flowise

Reviews (92)

Overall rating
4.6

What Merchants Think

Merchants find "O: Auto Tag & Flow Automation" to be an incredibly useful tool, especially for managing order tagging and streamlining workflows. The app is praised for its seamless integration and comprehensive features that improve e-commerce operations. Customer service is frequently highlighted as outstanding and prompt in addressing user concerns. However, some merchants have reported challenges with the pricing model and setup complexity for those less technically inclined.

Key Strengths

  • Excellent customer support, notably from team members such as Joyce and Tracy.
  • Simple integration with Shopify Flow, enhancing workflow efficiency.
  • User-friendly interface, allowing easy navigation and management.
  • Ability to retroactively apply tags to previous orders, a major time-saver.
  • Comprehensive features for tracking sales sources and campaign performance.
  • Seamless setup for auto-tagging orders based on rule sets.
  • Invaluable for efficient order and data management from multiple sales channels like Facebook and TikTok.

Common Concerns

  • Recent changes in pricing model were not communicated effectively to users.
  • Some users find the setup process complex, particularly those less familiar with technology.
  • Occasional functionality issues, such as the app being unable to load at certain times.

Final Thoughts

Overall, "O: Auto Tag & Flow Automation" is highly regarded by merchants, primarily for its robust tagging features and exceptional support team. While users can encounter some difficulties with pricing and setup, the app's advantages in automating and improving e-commerce workflows lead to a predominantly positive reception. It is highly recommended for users seeking to enhance their Shopify experience with efficient order and customer management solutions.

keyshop-il

Dec 26, 2024  on Shopify

Best in class support, very fast and knowledgeable! simple user-friendly interface and very reasonable free tier limits, loving the Shopify Flow integration, was the sole reason originally got the app, since then got a couple order auto-tag workflows that became extremely useful even though originally thought we'd never need such functionality.

Milk Depot Inc.

Dec 04, 2024  on Shopify

Ever wondered where your sales are coming from? This app has so many features to tell you everything you'll ever need to know! It's pretty amazing, I highly recommend! Their support team is amazing, you're in excellent hands if you happen to chat with Joyce! Thanks again!

YVR Cookie

Nov 15, 2024  on Shopify

App used to be fantastic, they recently changed their pricing model and didn't inform us so the app stopped working until we upgraded. Pretty dissapointing.

Lifestyle Travel Trading

Jul 19, 2024  on Shopify

I would like to give more stars but I find the App although with lots of potential is hard to set up for someone without knowledge. Support did send me a link about how to set up the flows, but that was even more confusing - just images of you can set this flow up, and with 3 options A or B or C to get there, but no indication of how or what to choose. I don´t know if the App is great or not as I just feel for me I want an easier set up process.

Virela

Jul 07, 2024  on Shopify

I just discovered this wonderful app after Joyce from the Omega Pixel team recommended it to me. She was also really very kind in helping me get the setup right. I think it's so helpful because it allows you to get an overview of all the orders quickly, without going into each one, clicking, searching, and taking a long time. I will have a chance to study it well with a little more time, but now it looks awesome.

Laserforge Miniatures

Jun 17, 2024  on Shopify

Extremely useful app and is almost invaluable to me in keeping on top of my order priorities and knowing exactly what's what at a glance. Had a minor issue where the app stopped working, but a quick chat with their team resolved all issues within 24 hours. Cannot fault them - amazing. Would definitely recommend.

Beauty Emporium

Apr 18, 2024  on Shopify

Have been using this app to help tag orders and customers. Tagging orders based on rules sets really helps our marketing and fulfilment team track orders and customers that meet rule sets. Features are great and support team are prompt if you ever need assistance.

Mimi Blankets

Apr 12, 2024  on Shopify

The assistance I have received is amazing! I received advice on how to use and create the tags and I'm excited to start using this App! Thank you.

Sabon Singapore

Mar 07, 2024  on Shopify

Omega's help service has been really helpful and instant. Anna, is patient in understanding my request. a pleasant and helpful service makes a big difference!

Qtmarts Store

Jan 19, 2024  on Shopify

This app has been a lifesaver for tagging orders from TikTok and Facebook ads. The tagging feature is brilliant for tracking campaign performance. The tag is added auto and it save my time to follow the result. A special shoutout to Tracy – her support and expertise made the integration smooth and hassle-free. Highly recommend this app for efficient order management

Glowyhair

Dec 13, 2023  on Shopify

This App is a must to have. Since Facebook and TikTok always fail to track all the conversions. It can be used to tag each order with the correct sale channel that it was done with. Let's not forget the amazing Customer service, specially Tracy. There is not enough words to describe how nice and kind she is. She took hours of her time to help me with many problems that I had with many different things. Thank you Tracy for the amazing customer service that you provide!

Moarmouz

Oct 29, 2023  on Shopify

We had the opportunity to try out a competing app alongside Shopify's default Flow app, and we must say that this app stands out. When it comes to tagging, it excels. The process of setting up tagging flows is incredibly straightforward, and its standout feature is the ability to retroactively apply tags to previous orders. Without this invaluable feature, one would have to manually run the flow on batches of 1000 orders, which can be quite a hassle when dealing with a large volume of previous orders. With this app, it only takes a few clicks, and your task is complete! It's a game-changer. It offers a wide range of configurable conditions including customers, orders, products, and shipping. Moreover, the customer support is nothing short of exceptional – available round the clock to address any queries or concerns, thanks to tracy for her help and support always. Additionally, it's an embedded app that doesn't inject code into the theme, ensuring a seamless integration. We wholeheartedly recommend this app to any business owner looking to streamline their workflow. The auto-tagging feature has proven to be an invaluable time-saver, ensuring the accurate tagging of all customer data. One of the standout qualities of this app is its user-friendliness. The interface is intuitive and easy to navigate and workflows are super helpful.

Aroma360

Oct 02, 2023  on Shopify

A competing app with shopify's default flow app. As far as tagging goes, this app is a clear winner! Super easy to setup tagging flows and the best feature is ability to retroactively apply tags on previous orders. Without this feature, you would have to manually run the flow on batches of 50 orders and its a hassle to go through previous orders. With this app, it takes a few clicks and you are done! Love it!

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