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Customer reviews: Order Printer Pro: PDF Invoice

Develop by Shopify

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

Reviews (1,567)

Overall rating
4.9

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

  • Exceptional customer support with prompt, knowledgeable responses.
  • Highly customizable templates that allow branding and personalization.
  • Easy integration with Shopify, enhancing the overall user experience.
  • Automated and efficient invoice generation and PDF management.
  • Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

  • Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
  • A few reviewers noted complexities in customization that might require coding knowledge.
  • Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

Little Prince Customs

Jun 09, 2024  on Shopify

I strongly recommend this app. The app is straight forward and watching the how to video in the beginning made using the app a breeze. The support team is what truly makes this a 10 star review (that is if I could). They are a dream to work with!! Jose and Lauro have helped me on different days and both were friendly, easy to work with and solved my request in a matter of minutes.

dutchadventurestore

Jun 09, 2024  on Shopify

Supersnel en supergoed geholpen door de klantenservice. Binnen een half uur orde op zaken gezet. Ik kan deze app absoluut aanraden! Thanks Valeria for your help!

L´Atlantique

Jun 05, 2024  on Shopify

Acabo de empezar a utilizar Order Print Pro y me parece realmente útil y fácil de implementar. Además, necesitaba eliminar el SKU del invoice y Lauro me ayudó súper rápido. Muy contenta!

Yatta Golf

Jun 03, 2024  on Shopify

Absolutely amazing support. Helped me build email invoice to my specs without additional cost. Perfect. Thanks so much!

Wide Shoes

Jun 03, 2024  on Shopify

Excellent app. Easy to use and customise to your needs. Responsive customer service and tech support. Would recommend.

LachLeibchen

Jun 02, 2024  on Shopify

Fantastische App für einfache und effiziente Rechnungserstellung! Die Order Printer Pro App für Shopify hat unsere Erwartungen absolut übertroffen. Mit dieser App können wir Rechnungen ganz einfach und unkompliziert erstellen. Die Benutzeroberfläche ist intuitiv und benutzerfreundlich, was den gesamten Prozess sehr angenehm macht. Besonders beeindruckend ist der herausragende Kundenservice. Bei Fragen oder Problemen steht ein freundliches und kompetentes Team sofort zur Verfügung und hilft schnell weiter. Diese App ist definitiv 5 Sterne wert!

DistriBeetle

Jun 02, 2024  on Shopify

App does what is expected. Support on the other hand is really amazing! Exceeds my expectations by providing me with everything I need.

Artizan International

May 31, 2024  on Shopify

Really easy to use and set up on your own. Easy to customise to your client needs and feedback. Amazing customer support team, fast, responsive and professional. Lauro was very patient, helpful and his attention to detail meant that the solutions and recommendations he provided were just what we were looking for!

BLUEGRASS SLOVENIJA

May 28, 2024  on Shopify

Straight forward app with AWSOME live support that listens and delivers in minutes. All the changes needed were delivered in a copy-and-paste solution - as I don't have a clue how to code anything. Thanks again!

Twinkle Twinkle Tees

Apr 24, 2024  on Shopify

I have been using this app for over a year and I loved the packing slip template, but lately I added some more features, and I also wanted tips to show on the packing slip so I can see them quickly and write thank you notes to my customers. So I messaged support asking if they had a template like that and I was willing to purchase a new one. They created a code for me free of charge that has everything I need! I'm so happy about it! Thank you!

Gariguettes

Apr 24, 2024  on Shopify

I've been using it since a few days but it seems perfect for what I need (editing invoices). Jose helped me a lot when I had questions setting the app up.

Awesome Perfumes

Apr 23, 2024  on Shopify

I normally never leave a review, but for this company, because of their support and excellent service, I basically could not stop myself. I am so impressed with their expertise in customizing the sales orders/invoices etc and hats off to their patience and cooperation. I had to go back and forth several times and the support staff keeps on making the changes I requested. They do go an extra mile to make their customers feel special and help them to their entire satisfaction. Now my invoices and sales orders look very professional. Thank you guys for all your help. I wish if I can give you more than 5 stars because you deserve it.

KKreation

Apr 22, 2024  on Shopify

Supporter Jose was very professional and solved my problems in a moment. I appreciate his help. I can confidently recommend this application.

interista

Apr 22, 2024  on Shopify

It is an awsome app, which helps a lot with invoices and you have full controll over invoices, refunds and everything. The Support is just fantastic. Fast, reliable and they can help surely with everything. Thank you so much.

Bio Attitude - SARL ICI

Apr 20, 2024  on Shopify

Contact rapide et efficace suite à un problème d'affichage du prix HT sur le template de base : fourniture du code pour affichage du prix HT dans la facture au lieu du sous-total qui s'affiche TTC quand on affiche les prix TTC sur shopify... Explications claires et tuto de mise en place. Parfait!

Xpressive Mocha Body Butter Café

Apr 13, 2024  on Shopify

Valeria, was great todayin helping me re-create a invoice for a large airpot order that was giving me a mini panic attack all morning. After contacting help and getting her it was smooth sailing after that. Wish I could buy her a coffee❣️

The Source Bulk Foods UK

Apr 13, 2024  on Shopify

If I could give 10 stars I would. I am thrilled with this app as it helped me create the packing slip I needed in less than 24 hours, something I had struggled with for months. By combining it with a custom template and the Team making a fair few edits for, I now have a professional-looking packing slip that serves as a checklist and displays the total combined weights of each item we sell by weight. The impact minimising errors when packing will be significant. The team were very responsive and even made amendments on the weekend. Highly recommend.

e-mobilio Shop

Apr 12, 2024  on Shopify

Bei Support-Anfragen erhält man immer eine schnelle Rückmeldung, die das Problem auch (fast) immer löst.

Infectious Clothing Company

Apr 11, 2024  on Shopify

Really handy app for creating pdf docs in shopify and embedding them on the store. Bonus points for having quick and helpful support responses if you're having trouble with creating or integrating the documents. Definitely worth it

Bulk Lift Products

Apr 11, 2024  on Shopify

Quick and helpful support. Valeria had my issue resolved in less than a half hour from my ticket submission.

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