What Merchants Think

Overall, merchants find "Order Printer" to be an easy-to-use app with simple configuration options. Long-term users appreciate its functionality, though recent updates have led to some frustrations regarding template accessibility and support experiences. Merchants see potential in the app but express concerns about its evolving reliability and feature set.

Key Strengths

• Incredibly easy to use and configure with user-friendly features.
• Ability to edit templates using HTML.
• Useful for printing orders and invoices directly.

Common Concerns

• Lack of automated features for sending order confirmations and invoices.
• Issues with template accessibility and sudden changes in app behavior.
• Poor customer support and lack of proactive resolution to technical issues.
• Problems with template formatting and printing on certain devices.
• The requirement to hire experts to resolve issues in the app.

Final Thoughts

"Order Printer" serves its purpose well when operational, providing a convenient tool for managing order documentation. However, recent challenges with updates and support may impact its reliability, indicating a need for improvements in maintenance and customer service to sustain merchant trust and satisfaction.