the only thing that could make this app better is if there was a way to automate sending order confirmations to customers via shopify flows.

It does not send it automatically to the customers when the order is fullfilled, when contacting Shopify they ask to purchase third party Apps which they cannot confirm that they are 100% GDPR compliant for the UK and EU market. I don't understand how Shopify in year 2024 does not have such feature builtin in Shopify customer's Store!

One of the simplest apps I have ever used. It is incredibly easy to use and configure, and it also provides the opportunity to edit your template using HTML.

I have been using this App since 2016. All of sudden, it no longer appears on my Order Page, so I cannot print orders in bulk. I have to print them one at a time. What has changed?

Very poor level of support for this app. The body of the packing slip template that comes with it just disappeared and I am told that I have to hire an expert to fix this. Why do I need to pay to fix this? you clearly have an issue with your coding - something has changed since this weekend. I had a friend with a shopify website download this app and the template that came with it is the exact same as mine. Now that shopify has GUTTED its support this is the type of thin that we have to deal with on the daily. The chat people only send link and apologize for not fixing your issues, but always offer the option to hire an expert. I am old enough to recall when shopify support people were experts who would walk you through fixing issues until they were actually resolved. Not just send you link that you can get yourself in 2 minutes. THANKS SHOPIFY! :(

Have enjoyed this App for several years but apparently an edited was made by Shopifly/app and can't get my original Order Printer form to print. Sadly, can't get help from Shopify to correct the template.

Line item notes are not showing at all. We added a gift product that allows customers to include a note. But they do not show at all on the app packing slip template. We have added {{ line_item.note }} but it does not work. This has been a headache.

I'm not sure what's going on. I've been using this app since 2017, but over the past year things have gotten more and more buggy. Tonight I can't access the templates I rely on to fulfil international customs regulations. Tonight it suddenly stopped working and I'm not sure how I'm supposed to get through the rest of this massive pile of parcels that *need* to go out tonight :(

Dear Support Team, When I am printing the order from my iphone, full page is not coming,tried all the options its always printing Half the page, buttom information is not showing in preview, also when we are saving the pdf also, its saving half the page, but its working fine on my andiod mobile, getting fraustrated, please fix the issue.

Seems like there was a recent update to the app, perhaps within the last 30 minutes. We are trying to print some invoices and all of our templates are gone. Now there are only two templates that remain that both say they've been edited 25 minutes ago. Other than this recent update we really like this app. I'm open to recreating the templates based off of the current ones but that is not ideal. I'm hoping that there is a way that this can be fixed.