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Customer reviews: QuickPick | Order Picklist

Develop by Kisuka

Reviews (34)

Overall rating
3.3

What Merchants Think

The "QuickPick | Order Picklist" app receives mixed reviews from merchants. While some users commend its utility and time-saving potential, others express frustration due to technical challenges and inconsistent performance. Customer support receives varied remarks, with some praising prompt responses, while others experience delays.

Key Strengths

  • Time-saving functionality, particularly helpful in streamlining order processing.
  • Effectiveness in reducing errors in manual picklist generation.
  • Generally effective when it functions, with specific praise for its simplicity and targeted outcomes.
  • Positive feedback for support responsiveness and resolution in some instances.

Common Concerns

  • Frequent technical issues, such as app freezing or not loading correctly.
  • Limited browser compatibility, with some users noting it only works well on Chrome or Firefox.
  • Inconsistent customer support experiences, including delays in response time.
  • Some users reporting ongoing issues despite reinstalling the app.

Final Thoughts

The overall reception of the "QuickPick | Order Picklist" app is quite divided. While merchants appreciate its potential to streamline operations, recurring technical issues and inconsistent support pose significant challenges. Improvements in reliability and customer service would likely enhance its reputation and user satisfaction.

Asian Veggies

Jul 23, 2020  on Shopify

The reason I've been compelled to write the review is that right now the app is not working for my team or I right now. Sometimes you have to generate the picklist 2-3x before you can get it to load properly, it will just redirect you to the home page of Order Picklist with no orders shown UPDATE 7/23 - Bringing my review from 2 star to 4 stars, the customer support is unparalleled. Taylor reached out within 2 minutes of me putting in my ticket and was able to handle everything seamlessly. I still sometimes have to generate a picklist 2-3x before the page loads correctly, once that run seamlessly this is a 5 star app and I'd happily change my review.

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