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Customer reviews: QuickPick | Order Picklist

Develop by Kisuka

Reviews (34)

Overall rating
3.3

What Merchants Think

The "QuickPick | Order Picklist" app receives mixed reviews from merchants. While some users commend its utility and time-saving potential, others express frustration due to technical challenges and inconsistent performance. Customer support receives varied remarks, with some praising prompt responses, while others experience delays.

Key Strengths

  • Time-saving functionality, particularly helpful in streamlining order processing.
  • Effectiveness in reducing errors in manual picklist generation.
  • Generally effective when it functions, with specific praise for its simplicity and targeted outcomes.
  • Positive feedback for support responsiveness and resolution in some instances.

Common Concerns

  • Frequent technical issues, such as app freezing or not loading correctly.
  • Limited browser compatibility, with some users noting it only works well on Chrome or Firefox.
  • Inconsistent customer support experiences, including delays in response time.
  • Some users reporting ongoing issues despite reinstalling the app.

Final Thoughts

The overall reception of the "QuickPick | Order Picklist" app is quite divided. While merchants appreciate its potential to streamline operations, recurring technical issues and inconsistent support pose significant challenges. Improvements in reliability and customer service would likely enhance its reputation and user satisfaction.

DryDogs.co.uk

Sep 10, 2024  on Shopify

I am having the same experience as many others. When it works, this is just what we need. However, quite often the app just hangs when generating a list. As it has been happening more and more often I contacted support. I am still waiting for a response after 3 days! This is why I have giving the app 1-star and will now be deleting it and moving elsewhere. Any app can have issues, but shocking customer service has no excuse for paying customers. My honest advice would be not to waste your time, look elsewhere to save problems in the future and be left with no support.

Snuskompagniet.com

Aug 01, 2023  on Shopify

Generating picklist is not working properly. After you klick "generate" the page stays loading or freezes. It works onece after i reinstall the app but then it goes back to not working properly. Please, fix it.

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