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Customer reviews: QuickPick | Order Picklist

Develop by Kisuka
<h3>What Merchants Think</h3> <p>The "QuickPick | Order Picklist" app receives mixed reviews from merchants. While some users commend its utility and time-saving potential, others express frustration due to technical challenges and inconsistent performance. Customer support receives varied remarks, with some praising prompt responses, while others experience delays.</p> <h3>Key Strengths</h3> <ul> <li>Time-saving functionality, particularly helpful in streamlining order processing.</li> <li>Effectiveness in reducing errors in manual picklist generation.</li> <li>Generally effective when it functions, with specific praise for its simplicity and targeted outcomes.</li> <li>Positive feedback for support responsiveness and resolution in some instances.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Frequent technical issues, such as app freezing or not loading correctly.</li> <li>Limited browser compatibility, with some users noting it only works well on Chrome or Firefox.</li> <li>Inconsistent customer support experiences, including delays in response time.</li> <li>Some users reporting ongoing issues despite reinstalling the app.</li> </ul> <h3>Final Thoughts</h3> <p>The overall reception of the "QuickPick | Order Picklist" app is quite divided. While merchants appreciate its potential to streamline operations, recurring technical issues and inconsistent support pose significant challenges. Improvements in reliability and customer service would likely enhance its reputation and user satisfaction.</p>

Reviews (34)

Overall rating
3.3

What Merchants Think

The "QuickPick | Order Picklist" app receives mixed reviews from merchants. While some users commend its utility and time-saving potential, others express frustration due to technical challenges and inconsistent performance. Customer support receives varied remarks, with some praising prompt responses, while others experience delays.

Key Strengths

  • Time-saving functionality, particularly helpful in streamlining order processing.
  • Effectiveness in reducing errors in manual picklist generation.
  • Generally effective when it functions, with specific praise for its simplicity and targeted outcomes.
  • Positive feedback for support responsiveness and resolution in some instances.

Common Concerns

  • Frequent technical issues, such as app freezing or not loading correctly.
  • Limited browser compatibility, with some users noting it only works well on Chrome or Firefox.
  • Inconsistent customer support experiences, including delays in response time.
  • Some users reporting ongoing issues despite reinstalling the app.

Final Thoughts

The overall reception of the "QuickPick | Order Picklist" app is quite divided. While merchants appreciate its potential to streamline operations, recurring technical issues and inconsistent support pose significant challenges. Improvements in reliability and customer service would likely enhance its reputation and user satisfaction.

Vintage Soul

Nov 16, 2024  on Shopify

I am trying to figure out how to pick items from only one of our locations. I have reached out several times but haven't heard back after almost a week. The app is a great concept and works beautifully but I need to know how to only pull from one location. Can someone please contact me to assist with this?!

DryDogs.co.uk

Sep 10, 2024  on Shopify

I am having the same experience as many others. When it works, this is just what we need. However, quite often the app just hangs when generating a list. As it has been happening more and more often I contacted support. I am still waiting for a response after 3 days! This is why I have giving the app 1-star and will now be deleting it and moving elsewhere. Any app can have issues, but shocking customer service has no excuse for paying customers. My honest advice would be not to waste your time, look elsewhere to save problems in the future and be left with no support.

Bicycle Coffee Company

Oct 06, 2023  on Shopify

App is fine when it works. I always have to try at least 3 times to make it load. Never works on mobile. Only works on Chrome browser. It's been like this for past 3 years. Thought it would eventually be improved. Im going to try some other pick list apps. I wish pick lists were just a native Shopify feature. Update: I found a better and even less expensive alternative app. Im uninstalling "Order Picklist".

Snuskompagniet.com

Aug 01, 2023  on Shopify

Generating picklist is not working properly. After you klick "generate" the page stays loading or freezes. It works onece after i reinstall the app but then it goes back to not working properly. Please, fix it.

La Cucina di Scudiero

Jul 20, 2022  on Shopify

This app is absolutely great, it has saved us countless hours over the tie we have had it. We bake biscotti and to know how many pounds of each will need is a real help. Used to do it by hand and always messed up. Do Not Hesitate if you can use this feature. Very reasonably priced. Support is top notch also if you need help or have questions. Have been using this app over a year.

SeaKisses

Jun 02, 2021  on Shopify

A brilliant little app that does exactly what it is supposed to do, very well. Just had a minor problem after months of use and the developer fixed it within 24 hours. Thank you.

Crayons Shoes

Aug 18, 2020  on Shopify

I Have been continuously trying to contact you guys. I have uninstalled and installed the app again. It is not working. nor is anyone contacting me Updated the review! They contacted me, there was some update issue, i think since shopify was using some different cookie way, not that tecky to understand. The issue is resolved, a slight glitch is there, but that too inshallah will be resolved

Asian Veggies

Jul 23, 2020  on Shopify

The reason I've been compelled to write the review is that right now the app is not working for my team or I right now. Sometimes you have to generate the picklist 2-3x before you can get it to load properly, it will just redirect you to the home page of Order Picklist with no orders shown UPDATE 7/23 - Bringing my review from 2 star to 4 stars, the customer support is unparalleled. Taylor reached out within 2 minutes of me putting in my ticket and was able to handle everything seamlessly. I still sometimes have to generate a picklist 2-3x before the page loads correctly, once that run seamlessly this is a 5 star app and I'd happily change my review.

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