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Customer reviews: Plex: Delivery Estimation Date

Develop by Pleximus

Reviews (223)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of the "Plex: Delivery Estimation Date" app. They appreciate its ease of use, customization options, and responsive customer support, particularly highlighting key contributions from Razin and the support team. Many users report improved customer experiences with more transparent delivery estimates and decreased shipping-related inquiries. Despite a few setup challenges, the app is praised as a valuable tool for enhancing delivery management and overall customer satisfaction.

Key Strengths

  • Ease of setup and user-friendly interface.
  • Accurate and customizable delivery estimates.
  • Positive impact on customer experience and reduced inquiries.
  • Responsive and helpful customer support, notably from Razin.
  • Seamless integration with various store designs and themes.
  • Efficient management of delivery expectations across diverse inventories.
  • Competitive pricing offering great value.

Common Concerns

  • Occasional issues with widget and display compatibility with certain themes.
  • Some users find the initial DIY setup less intuitive.
  • Customization options could potentially overwhelm users unfamiliar with technical configurations.

Final Thoughts

Overall, the "Plex: Delivery Estimation Date" app is well-received by merchants for its reliability and utility in managing delivery estimates. With robust customization options and stellar customer support, it proves to be a beneficial tool for enhancing the shopping experience. While minor setup challenges exist, the app delivers significant value in improving communication with customers regarding delivery times. It is highly recommended for Shopify store owners seeking a dependable delivery management solution.

BWO by Smit Pithadia

Apr 15, 2025  on Shopify

This application is spot on. It helps the clients clearly take a decision, it has helped us for our ready sizes collection.

PetGardenHome

Apr 14, 2025  on Shopify

Sto usando questa app da poco ma mi ha già conquistata! È semplice, intuitiva e ha anche un piano gratuito, quindi la trovo perfetta per chi, come me, sta iniziando a lavorare con la piattaforma Shopify. Ma la cosa che mi ha colpita di più è stato il servizio clienti. Avevo un problema che cercavo di risolvere da sola da almeno 30 minuti, senza successo. Ho deciso di scrivere al supporto e nel giro di pochissimo ho ricevuto una risposta da Razin Naik, che è stato super gentile e professionale. Ha risolto il mio problema in meno di un minuto! È raro trovare un’assistenza così rapida ed efficiente. Per questo consiglio assolutamente questa app: non solo funziona bene, ma c’è anche un team davvero presente dietro. Grazie

Facity

Apr 09, 2025  on Shopify

I’ve been using Plex delivery estimation feature for a few month now, and I must say it’s a game changer for managing customer expectations. The estimated delivery dates are consistently accurate, which has helped reduce the number of support tickets we receive about shipping times.

Propus Packaging

Mar 04, 2025  on Shopify

Great widget, does everything I need it to do. Very customizable and the service from Razin was amazing. Highly rated and recommended!

Get Mixaro Bottle

Feb 10, 2025  on Shopify

Easy to setup, intuitive menus. Had a problem with the widget not showing up. But razin resolved the issue. Definitly worth the money!

BOHO IN ME

Sep 18, 2024  on Shopify

I absolutely love the Plex app! It has completely elevated our customer experience by providing clear and accurate delivery estimates right on our product pages. the customization options allowed us to seamlessly integrate it into our store's design. Since we added Plex, our customers have been thrilled with the transparency, and we've seen a noticeable drop in shipping-related inquiries. It’s such a relief to know our shoppers can confidently track their orders! If you're looking to enhance customer satisfaction and make the shopping experience smoother, this app is a game-changer. Highly recommend it

The Aqua Cure

Sep 02, 2024  on Shopify

this app is great! i had issues with other apps not displaying on mobile so i switched to this app and everything works correctly. i also asked the customer service (Razin) to change a few things with the style of the widget and fixed it perfectly. thanks guys

B-konnect

Aug 27, 2024  on Shopify

application utile et facile à programmer, le support super réactif, je vous remercie pour cette application, je recommande fortement :)

Fitness Vibes

Aug 27, 2024  on Shopify

I am content with this APP, and extremely happy to have added this to my store, Easy to work with, Service received by the developer and specifically by Razin was outstanding, Immediately solved my customising issues. Highly recommended

MyHairTip

Jul 23, 2024  on Shopify

We tested many apps of this type, but this one turned out to be the best. It's very easy to configure and provides all the necessary features for us. We were missing one customization, and in just a few moments, Razim helped us on the spot and added the needed feature. Highly recommended!

Mosofrio

May 14, 2024  on Shopify

This is the best app ever. Without it, my life would be a lot harder. Customers are able to show the ship day or receiving day. This option on my website simplifies everything not only for me but also for the customer. Before we found this app, we spent a lot of time back and forth with the customers coordinating the shipped or receiving day. My only regret was not finding this app before. I highly recommend this app

Armchair Bookz

Apr 18, 2024  on Shopify

Tested 15 different Estimated Delivery Apps. This is the only one which allow us to easily exclude or include collections and products. When you work with thousands of products and almost a hundred collections this became very important. We had one small issue with the display (our theme) - it was immediately sorted via online chat. It is actually funny considering that we almost did not consider testing this app because of its low monthly cost. What a great value app this turned out to be. Almost a "must have" app.

Alt Til Sæsonen

Apr 16, 2024  on Shopify

Good app for delivery dates. Setting it up was a breeze, thanks to the assistance provided by the developer. The app itself is intuitive and user-friendly, making the entire process smooth and hassle-free. Moreover, the support provided was top-notch, ensuring any queries or concerns were promptly addressed. I highly recommend Plex for anyone looking for an efficient and reliable way to estimate delivery dates.

Tone Hoop

Apr 14, 2024  on Shopify

Great simple app that lets your customers know when they should receive their product. There is also a nice countdown timer to create a bit more urgency. Great support as well with any technical issues.

MosoSkin

Apr 09, 2024  on Shopify

L'application est vraiment exceptionnelle. Il offre une large gamme d’options de personnalisation qui répondent à diverses préférences. Sa conception légère s’intègre parfaitement au site Web, améliorant ainsi l’attrait esthétique global. De plus, le support client est exceptionnel ; ils ont rapidement traité et résolu mon problème en quelques secondes.

House Time

Apr 07, 2024  on Shopify

Ottimo servizio, l'applicazione funziona perfettamente e l'assistenza clienti è professionale e veloce

Zoobar

Apr 01, 2024  on Shopify

Ho chiesto una personalizzazione per il mio negozio ed hanno fatto un lavoro eccellente! grazie ancora

b2b-Beautiona

Mar 29, 2024  on Shopify

For me it's the best app for Delivery Time, it's easy to install and look great. Also support is very quick and helpfull

Oroast Coffee Products אורוסט ציוד קפה

Mar 14, 2024  on Shopify

The app seems to be working well, the graphics are really nice and the customer service is remarkable! I highly recommend.

The Design Station

Mar 12, 2024  on Shopify

Pleximus support was extremely responsive and went above and beyond to fix my issue, which ended up not even being related to their app. Thanks for the exceptional service!

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