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Customer reviews: Kakaclo ‑Clothing Dropshipping

Reviews (454)

Overall rating
4.8

What Merchants Think

The "Kakaclo ‑Clothing Dropshipping" app is largely praised by its users, especially for its ease of use and reliable customer service. Many merchants commend the intuitive interface that simplifies the dropshipping process and appreciate the consistent product quality and competitive pricing. However, there have been recent concerns regarding delays in shipping and customer support responsiveness.

Key Strengths

  • Efficient and intuitive platform that simplifies dropshipping processes.
  • Reliable customer support, often highlighted with positive mentions of account managers like Nick and Seven.
  • Vast and trendy product range accommodating a wide range of customer preferences.
  • Competitive pricing structure that appeals to small business owners.
  • Seamless integration with Shopify, enhancing inventory management and order fulfillment.

Common Concerns

  • Delays in shipping and communicating those delays to customers.
  • Occasional issues with product descriptions being inaccurate or incomplete.
  • Lack of sufficient product reviews and real customer feedback.
  • Inconsistent responses from customer support, particularly over the past six months.
  • Limited eco-friendly and sustainable packaging options.

Final Thoughts

Overall, "Kakaclo ‑Clothing Dropshipping" is well-regarded for enhancing the efficiency of the dropshipping process and offering ample support through dedicated account managers. Despite some recent setbacks related to shipping delays and customer support, the app remains a strong option for those in e-commerce, particularly in the fashion sector. Continuous improvements in product information and shipping logistics would further solidify its position as a top choice for dropshippers.

BlackAmazon

Mar 28, 2024  on Shopify

I've found KakaClo's customer service to be refreshingly proactive and efficient. Instead of engaging in prolonged negotiations like some other platforms, KakaClo promptly compensates for any issues attributable to them. Although there may be occasional discrepancies in product quality or sizing, their willingness to rectify the situation quickly is highly commendable.

Cheap Shop

Mar 28, 2024  on Shopify

KakaClo's proactive approach to customer service is truly commendable. Unlike some other platforms where disputes linger unresolved, KakaClo promptly addresses any issues caused by them. While there may be occasional hiccups in product quality or sizing, their willingness to compensate without lengthy negotiations is a breath of fresh air.

Udecor

Mar 06, 2024  on Shopify

The lack of KakaClo's physical presence and marketing activities in the US is noticeable, and I feel they are missing out on local engagement. On the flip side, the speed at which new products are added to their Chinese warehouse is impressive, and the logistics from China are faster than I expected, with deliveries reaching my customers in the US within 7-10 days.

Daily Bazaar

Mar 02, 2024  on Shopify

The process of locating specific items on KakaClo can be quite a chore, with their categorization lacking accuracy and the search results often missing the mark. But I’ve learned to bypass this issue by heading straight to their New Arrivals, where I find the latest styles without the hassle. What's more, their 24/7 live customer support is impressive; having access to real people anytime I need help is a refreshing change from the usual automated responses. These features make sticking with KakaClo worth it despite the initial hurdles.

Trendy Treasures

Feb 24, 2024  on Shopify

I've been working with KakaClo for a while now, and I've noticed a mix of ups and downs. The selection they offer is pretty extensive, which is great for keeping my online store stocked with a variety of styles. However, I've encountered a few products that weren't up to the mark, which was disappointing, but I guess that's part of dealing with a wide range. Their US warehouse really does make a difference in shipping times, which my customers appreciate. I've had to reach out to customer service a few times, and while they're generally helpful, response times can vary. It's not perfect, but for the price and convenience, it's a solid option for my business needs.

Oneways

Feb 22, 2024  on Shopify

Since I started using KakaClo, I've noticed several benefits and a few drawbacks. The product range is impressive, and having items stocked in a US warehouse means faster delivery times, which my customers love. However, I've noticed that while there's a vast selection, the quality can be inconsistent. Some products are fantastic, while others don't meet the same standard. I do wish they offered more high-end options. Despite this, the convenience and efficiency of their dropshipping model have made operations smoother for my business. It's not without its issues, but KakaClo has overall been a good partner for my online store.

Swift Shoppe

Feb 19, 2024  on Shopify

I have had a good experience so far. I love how stylish their clothes are and customer service is always on point. I wish they made more life videos so that we know the quality we can expect our customers to receive. It would be nice to see more presence on social media.

Trader field

Jan 29, 2024  on Shopify

I had issues with my website and adding items to my store but thanks to Kakaclo She was right on top of it and helped me get it situated right away. She was on top of it instantly and got everything working for me and timely manner!

Top Choice Gadget

Jan 10, 2024  on Shopify

For a free app that doesn't charge you a monthly fee I would say that it is pretty good. I would also like to give a big shout out to my agent Leo who helped solve all my problems. At first it was hard to communicate because I am in a different time zone, but once I worked out the zone difference, the communication process was smooth and they reply super fast. Thank again Leo.

Pekosa Women Clothing

Dec 07, 2023  on Shopify

Hi everyone! I have been working with KakaClo for almost a year now not only here but in other stores and the only reason why I am actually looking to do more business is because of the back up from KakaClo has been great!! In my experience I would recommend YOU to learn how to work in this platform and your expectation might need to be adjusted to how the whole system works not to your ideals but the facts of the market and system. If you get to understand that you will be glad to have found KakaClo for your Store! Wish you Great Success!! Cheers

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