Reviews: OptiMonk: Popup, CRO, A/B Test

Customer reviews: OptiMonk: Popup, CRO, A/B Test

Reviews (910)

Overall rating

4.8

5

39
4

1
3

1
2
1

2

What Merchants Think

The OptiMonk app is generally well-regarded by merchants for its customizable and visually appealing popup designs. Many users appreciate the supportive and responsive customer service team, which provides comprehensive assistance with integration issues and campaign setup. However, some merchants have cited difficulties with certain features and the overall usability of the app.

Key Strengths

Highly customizable and attractive popup designs.
Responsive and solution-oriented customer support.
Effective audience targeting and conversion optimization features.
Easy to use once the initial learning curve is overcome.
Good value for money compared to similar apps.

Common Concerns

Usability issues with specific features such as the lucky wheel.
Limited template options for certain functionalities.
Bugs and glitches reported by some users.
Initial setup and learning curve can be challenging.

Final Thoughts

Overall, OptiMonk is a powerful tool for enhancing website engagement and conversions through elegant popups. Its robust feature set and phenomenal customer support make it a solid choice for eCommerce merchants. However, potential users should be prepared to invest some time in understanding the tool's capabilities and overcoming initial usability challenges.

Pickleball Net Brasil

Apr 10, 2024 on Shopify

Gosto demais deste app e nem aprendi a usar todas as funcionalidades. Atendimento rápido e eficiente também. Must have para quem tem loja online.

Macrofashion1

Apr 08, 2024 on Shopify

Great support team. They explained everything to me with screenshots and offered a meeting for further explanation. Great App thank you

Espaço Azulejista

Mar 25, 2024 on Shopify

I was having some difficulties and the customer service was super attentive and patient with me! The support they gave me not only helped me run my campaign, but also made me understand how it works!

B Chic

Mar 21, 2024 on Shopify

Overall appearance of the app and templates was great, but it was changing the coding in my theme. So easy to use and brought so much appeal to my page but had to recreate my entire website

SMUG.

Jan 25, 2024 on Shopify

We've been using this app for years and the pop-ups we use deliver great results. Amazing customer service too. Would highly recommend it

WORK IN

Jan 12, 2024 on Shopify

They are really good and patient helping us with some fix issues! Chris explained every step that we need to do to correct the mistakes for the campaign we were launching

Sofia Naturale

Jan 02, 2024 on Shopify

Optimonk offers so much to help us achieve and surpass our goals that we are impressed with it. We really are impacted with Csaba teachings and knowledge and of their staff. And we appreciate your business model; if we the client do great and grow, then the move to a paying tear becomes an obious decision and Optimonk sells and grow too...wow, there are some geniuses thinking over there! Thank you, guys!!