Open Letter Connect

Develop by Shopify

$99-$399

/ Month

Free plan available

Automate direct mail for Shopify: boost customer retention and repeat sales.

Drag-and-drop builder

Personalized postcards

Automated direct mail

Triggered store events

In-house fulfillment

Qr scan tracking

About Open Letter Connect

Launched Aug 07, 2025

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Automate Your Direct Mail Marketing with Seamless Workflows!

Open Letter Connect helps Shopify merchants with customer retention and repeat sales through automated direct mail. Send personalized postcards, letters, and handwritten notes triggered by store events—like abandoned carts, first purchases, or loyalty milestones. Easily design mail with our drag-and-drop builder, with no order minimums and speedy in-house fulfillment. Connect your store, automate outreach, and create deeper customer connections—offline.

No Direct Mail Minimums
Drag-and-drop Template Creator
Personalized One-on-One Support
Variable Data Merge
Real-time QR scan tracking

Pros

Automates direct mail for Shopify stores, enhancing customer retention and repeat sales.
Allows sending personalized postcards, letters, and handwritten notes triggered by store events such as abandoned carts, first purchases, or loyalty milestones.
Features a drag-and-drop design builder, making it user-friendly for creating customized mail.
No minimum order requirements, providing flexibility for businesses of all sizes.
Speedy in-house fulfillment ensures timely deliveries of mail.
Offers personalized one-on-one support, enhancing user experience and problem resolution.
Incorporates variable data merge for personalized content creation.
Includes real-time QR scan tracking, enabling merchants to track engagement effectively.

Cons

Potential cost implications of direct mail might not be suitable for all business budgets.
Dependence on postal services might result in delivery delays, impacting campaign timelines.
Physical mail may not appeal to digitally-focused customer bases.
Limited to Shopify merchants, restricting usage to stores on this platform only.