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Customer reviews: OneMobile ‑ Mobile App Builder

Develop by OneCommerce.io

Reviews (439)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with using "OneMobile ‑ Mobile App Builder". The app is praised for its ease of use, affordability, and a user-friendly interface that simplifies the app development process. Merchants with limited technical expertise appreciate the intuitive design, which allows them to build a professional, high-quality mobile app with minimal effort. Support and assistance provided by the OneMobile team stand out as a major highlight across reviews.

Key Strengths

  • User-friendly interface with a simple drag-and-drop feature.
  • Responsive and helpful customer support with particular praise for individual team members like Miley, Emily, and Rosie.
  • Seamless integration with stores, making app building straightforward.
  • Real-time preview feature to see app changes live on iOS and Android.
  • Comprehensive step-by-step guidance throughout the app submission process.

Common Concerns

  • Limited functionality at lower-tier pricing plans, requiring upgrades for more customization.
  • Simplistic themes with limited variability.
  • The initial app publishing process can be slightly confusing without guidance.
  • Lack of certain advanced features like multi-currency options for international users.

Final Thoughts

"OneMobile ‑ Mobile App Builder" is well-received by merchants looking to create mobile apps for their businesses efficiently and cost-effectively. The exceptional customer support enhances the overall user experience, resulting in a positive reception. While there are some limitations regarding customization options and features in the lower-tier plans, for many users, the ease of use and robust support make OneMobile a recommended choice for app development on the Shopify platform.

Moulvi Perfumes LLC

Apr 07, 2025  on Shopify

one mobile customer service really good. they explain everything very patient. it's really big thing. i give this stars one mobile staff bella. she sweet & nice person. thank you for your support

Pirate Ship Farms

Apr 06, 2025  on Shopify

Got off to a rough start with this app, due to misleading pricing information. However, I gave it a chance after this. I designed my app, subscribed, had it published in both Google Play Store and with iOS. My customers took to an app for my store quickly (which was clearly the reason for having one). I had received multiple messages from customers upset about how faulty the app was, and customer service was unable to provide me with any information that was helpful. When I first considered cancelling the service, I was concerned for my app to suddenly be unavailable to my customers, but after the complaints I've been receiving, having an app that does not function properly is much worse than not having app for a period of time (until it can successfully be replaced with a more formidable app). I am very disappointed, prior to my experience with this app I had believed it would be a great way to introduce myself to having an app, while also making my store more accessible via mobile device. I was also left on 'Read' when seeking information about canceling my plan.

RuRu Cosmetics

Apr 01, 2025  on Shopify

Brilliant app for beginners with the easy use templates. I had an issue and Miley was very helpful, went above and beyond to fix this. I also had a lot of questions which Miley answered right away. Thank you

Beauty By Vera Rodrigues

Apr 01, 2025  on Shopify

A Bella foi excelente , super atenciosa, ajudou me em todo o processo , questões que tinha e etc. Super

Blakhair.com

Mar 28, 2025  on Shopify

5 stars to your staff!!! Emily Rosie Ellie Were all very helpful, patient and polite and navigated me to the finish line. They made this process a complete success! Thank you so much ladies I’m very thankful!!!

vishvacart.com

Mar 20, 2025  on Shopify

We had a very good interaction with Ellie from Customer Support Team to resolve our queries to the fullest in a very fast, meaningful way. She helped to resolve all our queries for app design in onemobile.

Unique Fashion

Mar 20, 2025  on Shopify

This was the best experience I have received. The rep was very patience and was willing to help me complete the app. Very detailed and simple steps that was clear on how to complete the step up. They support team is always available no what time I reach out. They reach out to you in a timely matter.

Paramount Seeds Inc

Mar 13, 2025  on Shopify

Fairly easy to set up the app initially and so far fast responses from the developers when changes need to be made. Starting on the basic plan, but likely will upgrade quickly depending on app performance.

Pout Perfect

Mar 10, 2025  on Shopify

We wanted our brand to have an app for a better shopping experience. We had a lot of choices to choose from but ultimately OneMobile won! They have a very easy app and platform to work with and to build and customize your brands app for the ultimate in shopper experience. Pricing plans allow for significant growth potential for a reasonable price! Thank you OneMobile!

Rebel Reaper Clothing Company

Mar 03, 2025  on Shopify

I’ve been testing out OneMobile for our Shopify store, and so far, the experience has been solid. Their customer service has been super responsive, answering all my questions quickly and making sure everything runs smoothly. They’ve been helpful with setup and customization, making the process easier than expected. Looking forward to seeing the final version of our mobile app live and fully functional. If the support and experience so far are any indication, this should be a game-changer for our store. Definitely recommend if you're looking for a mobile app solution for Shopify!

High Falls Outfitters

Mar 02, 2025  on Shopify

This is a great app. Easy to use and has a lot of useful features. Their customer support for submitting your app is excellent and will do a lot of the work for you. Highly recommended.

The Market

Feb 25, 2025  on Shopify

the easiest way to create a mobile app to your business website, easy to design and create and publish , and the best this is the support they are quick and straight to the point.

In The Box

Feb 25, 2025  on Shopify

Highly recommend this app not just for it's functionality and amazing features but also the incredible support that has made the journey that much easier! Thank you to Rosie for the incredible support!

Case Galleria

Feb 20, 2025  on Shopify

I am currently in the process of building out my app. I think it'll be a great addition to my business. I got a little stuck while building it out, however I was able to set up a quick call with Dante and he was able to walk me through the process and it cleared my confusion. The customer care was awesome, and I was super impressed by the speedy thorough responses to my questions. I'm looking forward to finishing the build and getting my app published soon.

Elegant Bargain Boutique

Feb 18, 2025  on Shopify

This process was a lot easier with the help of the team!! Making dreams come true!! Highly recommend

San Benedetto Collections LLC.

Feb 18, 2025  on Shopify

Excellent service!!! OneCommerce customer service is fantastic. Miley helped me a lot. I recommend it.

Cocktail Shop India

Feb 13, 2025  on Shopify

I had a fantastic experience with Miley's support today at OneMobile! The assistance was prompt, clear, and incredibly helpful. Every question was answered with great detail and professionalism. I truly appreciate Miley's effort in making things easy to understand. Highly recommend her assistance!"

Qreatrz Fashion and Design LLC

Feb 11, 2025  on Shopify

Everyone on the support team has been absolutely amazing! They are very responsive and thrive to resolve your issue on first contact.

Little Lug

Feb 11, 2025  on Shopify

Proactive support received - helped me with an issue which was quite essential for the functioning of the app regarding login settings. Very grateful to Lillah from OneMobile team

Refuel.ae

Feb 11, 2025  on Shopify

I recently started using OneMobile – Mobile App Builder to create a custom app for my business, and I couldn’t be more impressed with the experience. As someone with limited technical expertise, I was looking for a user-friendly platform that would allow me to build a high-quality app, and OneMobile delivered on every front. The interface is incredibly intuitive, with drag-and-drop functionality that made the whole process feel seamless. I was able to design and customize my app exactly how I envisioned it without any coding knowledge. Whether I needed to add features like forms, payment gateways, or push notifications, everything was right at my fingertips. One of the standout features is the real-time preview that allows you to see exactly how your app will look on both iOS and Android devices as you make changes. It helped me make adjustments quickly and efficiently, ensuring the final product was polished and professional. The support team deserves a mention too. Whenever I had a question or needed assistance, they were quick to respond and provide clear, helpful guidance. The resources they offer, including tutorials and FAQs, also made the learning curve much easier. Overall, OneMobile has been a game-changer for me. It's an incredible app builder that doesn’t require deep technical knowledge to create a high-functioning, beautiful app. If you’re looking for an easy, reliable way to build your own mobile app, OneMobile is the way to go!

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