Omnivore App Review: Features, Pros & Cons for Shopify

Customer reviews: Omnivore for Marketplaces

The Omnivore app for Shopify helps merchants streamline inventory and order management across multiple sales channels. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your business.

Reviews (41)

Overall rating

4.4

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What Merchants Think

Merchants generally regard "Omnivore for Marketplaces" as a reliable integration tool, particularly applauding its customer support and seamless integration with platforms like Shopify. Many users have highlighted significant sales increases after switching to Omnivore. While the initial cost deterred some, the value for money and unlimited integrations have won over most of the merchant community.

Key Strengths

Exceptional customer support with quick response times.
Seamless integration with multiple marketplaces such as Amazon, eBay, Kogan, MyDeal, and Trade Me.
Efficient and intuitive user interface, especially noted for its simplicity.
Competitive pricing structure, particularly beneficial for those using multiple marketplaces.
The app saves significant time compared to manual listings and offers powerful integration capabilities.

Common Concerns

User interface perceived as outdated and in need of modernization.
High cost for the full plan, with some merchants finding the price excessive.
Issues with detailed templating and lack of comprehensive documentation.
Challenges in managing multiple product listings with different categories or descriptions.
Drawbacks in integrating seamlessly with Trade Me, such as lack of variant listings and management shortcomings.

Final Thoughts

"Omnivore for Marketplaces" stands out as a predominantly well-received app, valued for its robust customer support and effective integration features. While there are some areas in need of improvement, particularly in user interface design and flexible feature offerings, the app remains a top choice for many merchants looking to streamline their multi-platform operations. Its ability to drive sales growth and ease of use make it a recommended tool for broader e-commerce integration.

Vinyl Kitchen

Jan 17, 2024 on Shopify

I have used this app to successfully link my Trademe store and my Shopify site. The support offered by Dave and the rest of the team has been amazing as they guided me through the process from start to finish. There is an onboarding fee that you can choose to pay if you would like guidance, it is recommended. If you are using Trademe there is no monthly fee so this really is a no brainer. I am in my first week since the integration and there were only minor teething issues which were quickly resolved. (length of product title needs to be 70 or less, photos need to be 500 pixels on longest side.) My only suggestion would be the ability to reapply customers watchlists on your products after the intergration process as this is all wiped and you will get a noticeable lull in sales straight after. I suspect that it is something Trademe would need to help Omnivore with. I highly recommend this app and look forward to the year ahead using it!

Koko Black Chocolate

Nov 28, 2023 on Shopify

Rating both the app and the support provided by Omnivore! Our experience with Omnivore so far has been nothing but positive. The app was easy to install and configure in our Shopify environment with the Omnivore platform one of the cleaner and more intuitive to use once you get under the hood. Given the complexity of the Amazon marketplace itself, Omnivore have been a great partner to support the business dipping a toe into the water. Knowledgable, patient, swift to respond and a pleasure to work with - a true partner. As one of the most competitive on the pricing front, all of the above speaks volumes as to why Omnivore comes so highly recommended by peers.

Sleepco

Nov 21, 2023 on Shopify

Thus far am very happy with Omnivore integration between Shopify and Trademe. The support I received was fast and helpful and I got up and running in just a few days. It seems as though Omnivore devs are doing everything they can to maximize integration capabilities where possible which is awesome. The interface is simple and intuitive too, happy camper so far.

Obus Online

Jun 14, 2023 on Shopify

We have integrated our Shopify with a third party seller and it is already paying off super quick! Previously we were manually adding, taking stock away, uploading files etc but now life is so much easier with the Omnivore integration. It is the biggest time saver for us and once you get your head around setting it up, it is well worth it. The support we received from Debbie + Steve was first class and their patience and knowledge was super appreciated. Thank you!