Customer reviews: Omnivore for Marketplaces

<h3>What Merchants Think</h3> <p> Merchants generally regard "Omnivore for Marketplaces" as a reliable integration tool, particularly applauding its customer support and seamless integration with platforms like Shopify. Many users have highlighted significant sales increases after switching to Omnivore. While the initial cost deterred some, the value for money and unlimited integrations have won over most of the merchant community. </p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer support with quick response times.</li> <li>Seamless integration with multiple marketplaces such as Amazon, eBay, Kogan, MyDeal, and Trade Me.</li> <li>Efficient and intuitive user interface, especially noted for its simplicity.</li> <li>Competitive pricing structure, particularly beneficial for those using multiple marketplaces.</li> <li>The app saves significant time compared to manual listings and offers powerful integration capabilities.</li> </ul> <h3>Common Concerns</h3> <ul> <li>User interface perceived as outdated and in need of modernization.</li> <li>High cost for the full plan, with some merchants finding the price excessive.</li> <li>Issues with detailed templating and lack of comprehensive documentation.</li> <li>Challenges in managing multiple product listings with different categories or descriptions.</li> <li>Drawbacks in integrating seamlessly with Trade Me, such as lack of variant listings and management shortcomings.</li> </ul> <h3>Final Thoughts</h3> <p> "Omnivore for Marketplaces" stands out as a predominantly well-received app, valued for its robust customer support and effective integration features. While there are some areas in need of improvement, particularly in user interface design and flexible feature offerings, the app remains a top choice for many merchants looking to streamline their multi-platform operations. Its ability to drive sales growth and ease of use make it a recommended tool for broader e-commerce integration. </p>

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Reviews (45)

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What Merchants Think

Merchants generally regard "Omnivore for Marketplaces" as a reliable integration tool, particularly applauding its customer support and seamless integration with platforms like Shopify. Many users have highlighted significant sales increases after switching to Omnivore. While the initial cost deterred some, the value for money and unlimited integrations have won over most of the merchant community.

Key Strengths

Exceptional customer support with quick response times.
Seamless integration with multiple marketplaces such as Amazon, eBay, Kogan, MyDeal, and Trade Me.
Efficient and intuitive user interface, especially noted for its simplicity.
Competitive pricing structure, particularly beneficial for those using multiple marketplaces.
The app saves significant time compared to manual listings and offers powerful integration capabilities.

Common Concerns

User interface perceived as outdated and in need of modernization.
High cost for the full plan, with some merchants finding the price excessive.
Issues with detailed templating and lack of comprehensive documentation.
Challenges in managing multiple product listings with different categories or descriptions.
Drawbacks in integrating seamlessly with Trade Me, such as lack of variant listings and management shortcomings.

Final Thoughts

"Omnivore for Marketplaces" stands out as a predominantly well-received app, valued for its robust customer support and effective integration features. While there are some areas in need of improvement, particularly in user interface design and flexible feature offerings, the app remains a top choice for many merchants looking to streamline their multi-platform operations. Its ability to drive sales growth and ease of use make it a recommended tool for broader e-commerce integration.

EXPLOREY

Apr 04, 2024 on Shopify

Setup for the integration between Trademe & Shopify. I sell on eBay but Omnivore is a lot more expensive than alternatives so I keep it to trademe. Omnivore is the only app offering an integration like this now Tradevine stopped their API however there are some issues: 1: Omnivore takes data from Shopify, not Trademe listings so all Trademe-specific data will be lost 2: No allowance for individual variant listings. These can only be grouped 3: No ability to have multiple product listings in different categories or different descriptions & titles - big downside results in SIGNIFICANT loss of sales 4: No ability to manage or answer questions 5: A big one - No website-based management area. Running multiple stores means we need to set up multiple apps in Shopify and to access Omnivore we need to login to Shopify and then access Omnivore for each store. Very time-consuming and sloppy 6: Difficult interface for managing listings 7: No feature to add question text across all listings or information on description pages (offered in Tradevine) 8: No integration-based refundability My guess is Omnivore looks at Trademe as a very small market and is focusing more on other markets. The upside is this is free software for the Trademe side of things and Trademe has basically no suitable solutions if you are a professional seller. If Omnivore made appropriate improvements this would be awesome software and I would be willing to pay for it

Persian Rug Gallery

Sep 12, 2023 on Shopify

I have a love/hate relationship with this app. It is the only app I can find that does what I need. It has the potential to be a very powerful app, but it really struggles to capitalize. Pros: - It is free when used only with Trade Me - Its core functions work - It can import product metafields and use them (with some difficulty - template validation needs better documenation) - It saves an immense amount of time vs manually listing products Cons: - User interface is poorly designed and outdated. Needs a complete rebuild using modern front-end techniques. - Very rudimentary templating system that often falls just short of what you want to achieve. - Many missing features, requiring complex workarounds to be set up - Documentation is not complete and not always up to date. - $75USD a month (+ commission) for the full plan is waaaay too expensive given the state of the UI and the lackluster feature set. Edit: Happy to provide examples of issues to the devs should they reach out.