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Customer reviews: Omnivore for Marketplaces

Develop by Shopify

The Omnivore app for Shopify helps merchants streamline inventory and order management across multiple sales channels. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your business.

Reviews (41)

Overall rating
4.4

What Merchants Think

Merchants generally regard "Omnivore for Marketplaces" as a reliable integration tool, particularly applauding its customer support and seamless integration with platforms like Shopify. Many users have highlighted significant sales increases after switching to Omnivore. While the initial cost deterred some, the value for money and unlimited integrations have won over most of the merchant community.

Key Strengths

  • Exceptional customer support with quick response times.
  • Seamless integration with multiple marketplaces such as Amazon, eBay, Kogan, MyDeal, and Trade Me.
  • Efficient and intuitive user interface, especially noted for its simplicity.
  • Competitive pricing structure, particularly beneficial for those using multiple marketplaces.
  • The app saves significant time compared to manual listings and offers powerful integration capabilities.

Common Concerns

  • User interface perceived as outdated and in need of modernization.
  • High cost for the full plan, with some merchants finding the price excessive.
  • Issues with detailed templating and lack of comprehensive documentation.
  • Challenges in managing multiple product listings with different categories or descriptions.
  • Drawbacks in integrating seamlessly with Trade Me, such as lack of variant listings and management shortcomings.

Final Thoughts

"Omnivore for Marketplaces" stands out as a predominantly well-received app, valued for its robust customer support and effective integration features. While there are some areas in need of improvement, particularly in user interface design and flexible feature offerings, the app remains a top choice for many merchants looking to streamline their multi-platform operations. Its ability to drive sales growth and ease of use make it a recommended tool for broader e-commerce integration.

Vivere New Zealand

Oct 23, 2025  on Shopify

I use Omnivore for Kogan and Ebay and the support with their team is amazing.

Karaoke Home Entertainment

Oct 20, 2025  on Shopify

Been using this service for about 3 years now and it intergrates nicely with our shopify store, kogan.com, ebay.com.au and trademe.co.nz accounts saving hundreds of hours of work each year as everything syncs from our www.khe.com.au shopify store, first class customer service if you need help! 5 Stars

Automotive Fittings

Oct 13, 2025  on Shopify

Have been working with a few of the team for years now. I am probably one of those painful customers trying to break into new markets! but they are super helpful and supportive! One all setup everything ticks away well!

DR MOTO

Apr 07, 2025  on Shopify

Quick and easy support from Simon at Omnivore, onboarding make easy for fine tuning our system!

Kira the Cat

Apr 03, 2025  on Shopify

Fantastic support. They are always ready to assist you and find a solution.

BIJ'OR

Mar 28, 2025  on Shopify

GUESS

Mar 25, 2025  on Shopify

Great app to connect to marketplace. If you are tech savy you can get more out of the app than a standard user would. UI & UX needs some work when used on large scale. Support and service is great.

Phonnic Repairs & Accessories

Dec 15, 2024  on Shopify

In 2022 when we signed up with catch, Omnivore was suggested by them. At the time the $75 a month price tag scared me off. However 2 years later, we had so many issue with other integration App, we gave omnivore a chance. And discovered it is $75 a month for unlimited integrations that they support not $75 each. Fantastic support, most answered same day, based in Australia so same time zone. We had Catch, Amazon, EBay, Kogan, MyDeal all live in a few days. Any delays came from marketplace onboard teams. EBay we have always had option for overseas sales, buyer pays postage. Omnivore when connecting Kogan, gave us option to NZ and was so simple to add, we were surprised with how many NZ we are receiving. Currently working with Omnivore for Amazon US beta, to expand further into overseas markets, Very helpful, easy to use software, Great Support, Cheapest pricing if you have 3 or more market places. We have 5000 SKU’s and the fact we can setup 1 different integration Per day between serving customers and other day to day tasks. Just By Switching EBay, Catch and Amazon AU, our sales Tripled in 1 month. Just to have every product listed instantly. For months I had been fighting with Other Integration provider and no support. all other marketplace integrations have been an Added bonus, Even though Australian Based, they do Bill in USD to match Shopify Billing system, which makes complete sense.

Sennheiser New Zealand

Nov 27, 2024  on Shopify

MyCraze

Nov 21, 2024  on Shopify

Fantastic Customer Service team. Very quick response, highly recommend this for marketplace.

Labels Now Australia

Nov 12, 2024  on Shopify

Gareth, Simon, Ryan, Rhys and the team have been most helpful in my last year of been a customer of Omnivore via Shopify. Some of my projects have been challenged to say the least. and these three in particular have been patient, understanding and very helpful.

sue-e furniture

Oct 23, 2024  on Shopify

Great App. Dave is very knowledgeable and helpful in every step of the setup. The process is seamless.

Baby Way NZ

Oct 15, 2024  on Shopify

Great team and prompt service. Always ready to answer any questions and give helpful advice. I used them for my integrations for couple years now and always been smooth and easy process. Many thanks to Simon also

Action Outdoors Kiwi

Sep 02, 2024  on Shopify

Fast Support Desk. Solve issues in no time. Great job.

Gasket Pro

Aug 26, 2024  on Shopify

Kidstoylover

Jul 28, 2024  on Shopify

We've encountered some issues listing products on various platforms, but Simon from Omnivore has been extremely helpful in resolving them. We had sales the day after listing the products. The entire process has been smooth and seamlessly integrated with Shopify. So far, so good!

Bella Scoop

Jun 30, 2024  on Shopify

Omnivore is both efficient and reliable, making it an exceptional choice for integration needs. The support team is top-notch, consistently responsive, and highly professional, ensuring a seamless experience. Highly recommend Omnivore for anyone seeking a dependable integration solution.

Omni Mart

May 22, 2024  on Shopify

For a year now, I've relied on Omnivore. With our sales spread across multiple platforms, it's streamlined the process of syncing our Shopify products effortlessly. Their exceptional support team responds promptly, making the experience stress-free. I highly recommend Omnivore

Janelle Kitchens

May 15, 2024  on Shopify

We've been using Omnivore to link our Shopify store to Trade Me for a few years now. Now we're in the process of setting up another Shopify website for our second business and linking it to Trade Me. This app makes it easy to sync our products and inventory across both sites so we can easily sell on both venues without worrying about stock or the extra work of managing two different sales venues. Customer support is fantastic and always quick to reply and help if we get stuck with set up. Highly recommend trying this app if you want to manage and sell products through Shopify and Trade Me

Makeup Warehouse

Apr 15, 2024  on Shopify

Affordable, helpful and friendly support, does the job well!

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