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Customer reviews: Omnivore for Marketplaces

<h3>What Merchants Think</h3> <p> Merchants generally regard "Omnivore for Marketplaces" as a reliable integration tool, particularly applauding its customer support and seamless integration with platforms like Shopify. Many users have highlighted significant sales increases after switching to Omnivore. While the initial cost deterred some, the value for money and unlimited integrations have won over most of the merchant community. </p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer support with quick response times.</li> <li>Seamless integration with multiple marketplaces such as Amazon, eBay, Kogan, MyDeal, and Trade Me.</li> <li>Efficient and intuitive user interface, especially noted for its simplicity.</li> <li>Competitive pricing structure, particularly beneficial for those using multiple marketplaces.</li> <li>The app saves significant time compared to manual listings and offers powerful integration capabilities.</li> </ul> <h3>Common Concerns</h3> <ul> <li>User interface perceived as outdated and in need of modernization.</li> <li>High cost for the full plan, with some merchants finding the price excessive.</li> <li>Issues with detailed templating and lack of comprehensive documentation.</li> <li>Challenges in managing multiple product listings with different categories or descriptions.</li> <li>Drawbacks in integrating seamlessly with Trade Me, such as lack of variant listings and management shortcomings.</li> </ul> <h3>Final Thoughts</h3> <p> "Omnivore for Marketplaces" stands out as a predominantly well-received app, valued for its robust customer support and effective integration features. While there are some areas in need of improvement, particularly in user interface design and flexible feature offerings, the app remains a top choice for many merchants looking to streamline their multi-platform operations. Its ability to drive sales growth and ease of use make it a recommended tool for broader e-commerce integration. </p>

Reviews (45)

Overall rating
4.6

What Merchants Think

Merchants generally regard "Omnivore for Marketplaces" as a reliable integration tool, particularly applauding its customer support and seamless integration with platforms like Shopify. Many users have highlighted significant sales increases after switching to Omnivore. While the initial cost deterred some, the value for money and unlimited integrations have won over most of the merchant community.

Key Strengths

  • Exceptional customer support with quick response times.
  • Seamless integration with multiple marketplaces such as Amazon, eBay, Kogan, MyDeal, and Trade Me.
  • Efficient and intuitive user interface, especially noted for its simplicity.
  • Competitive pricing structure, particularly beneficial for those using multiple marketplaces.
  • The app saves significant time compared to manual listings and offers powerful integration capabilities.

Common Concerns

  • User interface perceived as outdated and in need of modernization.
  • High cost for the full plan, with some merchants finding the price excessive.
  • Issues with detailed templating and lack of comprehensive documentation.
  • Challenges in managing multiple product listings with different categories or descriptions.
  • Drawbacks in integrating seamlessly with Trade Me, such as lack of variant listings and management shortcomings.

Final Thoughts

"Omnivore for Marketplaces" stands out as a predominantly well-received app, valued for its robust customer support and effective integration features. While there are some areas in need of improvement, particularly in user interface design and flexible feature offerings, the app remains a top choice for many merchants looking to streamline their multi-platform operations. Its ability to drive sales growth and ease of use make it a recommended tool for broader e-commerce integration.

GUESS

Mar 25, 2025  on Shopify

Great app to connect to marketplace. If you are tech savy you can get more out of the app than a standard user would. UI & UX needs some work when used on large scale. Support and service is great.

Phonnic Repairs & Accessories

Dec 15, 2024  on Shopify

In 2022 when we signed up with catch, Omnivore was suggested by them. At the time the $75 a month price tag scared me off. However 2 years later, we had so many issue with other integration App, we gave omnivore a chance. And discovered it is $75 a month for unlimited integrations that they support not $75 each. Fantastic support, most answered same day, based in Australia so same time zone. We had Catch, Amazon, EBay, Kogan, MyDeal all live in a few days. Any delays came from marketplace onboard teams. EBay we have always had option for overseas sales, buyer pays postage. Omnivore when connecting Kogan, gave us option to NZ and was so simple to add, we were surprised with how many NZ we are receiving. Currently working with Omnivore for Amazon US beta, to expand further into overseas markets, Very helpful, easy to use software, Great Support, Cheapest pricing if you have 3 or more market places. We have 5000 SKU’s and the fact we can setup 1 different integration Per day between serving customers and other day to day tasks. Just By Switching EBay, Catch and Amazon AU, our sales Tripled in 1 month. Just to have every product listed instantly. For months I had been fighting with Other Integration provider and no support. all other marketplace integrations have been an Added bonus, Even though Australian Based, they do Bill in USD to match Shopify Billing system, which makes complete sense.

Labels Now Australia

Nov 12, 2024  on Shopify

Gareth, Simon, Ryan, Rhys and the team have been most helpful in my last year of been a customer of Omnivore via Shopify. Some of my projects have been challenged to say the least. and these three in particular have been patient, understanding and very helpful.

sue-e furniture

Oct 23, 2024  on Shopify

Great App. Dave is very knowledgeable and helpful in every step of the setup. The process is seamless.

Baby Way NZ

Oct 15, 2024  on Shopify

Great team and prompt service. Always ready to answer any questions and give helpful advice. I used them for my integrations for couple years now and always been smooth and easy process. Many thanks to Simon also

Kidstoylover

Jul 28, 2024  on Shopify

We've encountered some issues listing products on various platforms, but Simon from Omnivore has been extremely helpful in resolving them. We had sales the day after listing the products. The entire process has been smooth and seamlessly integrated with Shopify. So far, so good!

Bella Scoop

Jun 30, 2024  on Shopify

Omnivore is both efficient and reliable, making it an exceptional choice for integration needs. The support team is top-notch, consistently responsive, and highly professional, ensuring a seamless experience. Highly recommend Omnivore for anyone seeking a dependable integration solution.

Omni Mart

May 22, 2024  on Shopify

For a year now, I've relied on Omnivore. With our sales spread across multiple platforms, it's streamlined the process of syncing our Shopify products effortlessly. Their exceptional support team responds promptly, making the experience stress-free. I highly recommend Omnivore

Janelle Kitchens

May 15, 2024  on Shopify

We've been using Omnivore to link our Shopify store to Trade Me for a few years now. Now we're in the process of setting up another Shopify website for our second business and linking it to Trade Me. This app makes it easy to sync our products and inventory across both sites so we can easily sell on both venues without worrying about stock or the extra work of managing two different sales venues. Customer support is fantastic and always quick to reply and help if we get stuck with set up. Highly recommend trying this app if you want to manage and sell products through Shopify and Trade Me

EXPLOREY

Apr 04, 2024  on Shopify

Setup for the integration between Trademe & Shopify. I sell on eBay but Omnivore is a lot more expensive than alternatives so I keep it to trademe. Omnivore is the only app offering an integration like this now Tradevine stopped their API however there are some issues: 1: Omnivore takes data from Shopify, not Trademe listings so all Trademe-specific data will be lost 2: No allowance for individual variant listings. These can only be grouped 3: No ability to have multiple product listings in different categories or different descriptions & titles - big downside results in SIGNIFICANT loss of sales 4: No ability to manage or answer questions 5: A big one - No website-based management area. Running multiple stores means we need to set up multiple apps in Shopify and to access Omnivore we need to login to Shopify and then access Omnivore for each store. Very time-consuming and sloppy 6: Difficult interface for managing listings 7: No feature to add question text across all listings or information on description pages (offered in Tradevine) 8: No integration-based refundability My guess is Omnivore looks at Trademe as a very small market and is focusing more on other markets. The upside is this is free software for the Trademe side of things and Trademe has basically no suitable solutions if you are a professional seller. If Omnivore made appropriate improvements this would be awesome software and I would be willing to pay for it

Vinyl Kitchen

Jan 17, 2024  on Shopify

I have used this app to successfully link my Trademe store and my Shopify site. The support offered by Dave and the rest of the team has been amazing as they guided me through the process from start to finish. There is an onboarding fee that you can choose to pay if you would like guidance, it is recommended. If you are using Trademe there is no monthly fee so this really is a no brainer. I am in my first week since the integration and there were only minor teething issues which were quickly resolved. (length of product title needs to be 70 or less, photos need to be 500 pixels on longest side.) My only suggestion would be the ability to reapply customers watchlists on your products after the intergration process as this is all wiped and you will get a noticeable lull in sales straight after. I suspect that it is something Trademe would need to help Omnivore with. I highly recommend this app and look forward to the year ahead using it!

Koko Black Chocolate

Nov 28, 2023  on Shopify

Rating both the app and the support provided by Omnivore! Our experience with Omnivore so far has been nothing but positive. The app was easy to install and configure in our Shopify environment with the Omnivore platform one of the cleaner and more intuitive to use once you get under the hood. Given the complexity of the Amazon marketplace itself, Omnivore have been a great partner to support the business dipping a toe into the water. Knowledgable, patient, swift to respond and a pleasure to work with - a true partner. As one of the most competitive on the pricing front, all of the above speaks volumes as to why Omnivore comes so highly recommended by peers.

Sleepco

Nov 21, 2023  on Shopify

Thus far am very happy with Omnivore integration between Shopify and Trademe. The support I received was fast and helpful and I got up and running in just a few days. It seems as though Omnivore devs are doing everything they can to maximize integration capabilities where possible which is awesome. The interface is simple and intuitive too, happy camper so far.

Persian Rug Gallery

Sep 12, 2023  on Shopify

I have a love/hate relationship with this app. It is the only app I can find that does what I need. It has the potential to be a very powerful app, but it really struggles to capitalize. Pros: - It is free when used only with Trade Me - Its core functions work - It can import product metafields and use them (with some difficulty - template validation needs better documenation) - It saves an immense amount of time vs manually listing products Cons: - User interface is poorly designed and outdated. Needs a complete rebuild using modern front-end techniques. - Very rudimentary templating system that often falls just short of what you want to achieve. - Many missing features, requiring complex workarounds to be set up - Documentation is not complete and not always up to date. - $75USD a month (+ commission) for the full plan is waaaay too expensive given the state of the UI and the lackluster feature set. Edit: Happy to provide examples of issues to the devs should they reach out.

Obus Online

Jun 14, 2023  on Shopify

We have integrated our Shopify with a third party seller and it is already paying off super quick! Previously we were manually adding, taking stock away, uploading files etc but now life is so much easier with the Omnivore integration. It is the biggest time saver for us and once you get your head around setting it up, it is well worth it. The support we received from Debbie + Steve was first class and their patience and knowledge was super appreciated. Thank you!

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